Mobile Apps

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notification panel "something went wrong

Oh look! Yet another error with this app. Not only do notifications continually fail to arrive, or arrive hours late, now the whole settings panel is an error. Comical. Discovered this right after losing an auction due when someone bid with 13sec lef...

iOS app

EBay iOS app not working for last several days. The login does not work. Use temp password does not work. Sometimes login page does not load as well.

Low Stock notification

Hi. I just recently started getting notifications on my ads when I click on it saying “size 9 low in stock” or “size xl low in stock”…. I haven’t made any changes in my settings and never sell multiple of same item. How do I remove this and how did i...

App update

Why is it every time I click on the “update required ” it takes me to the eBay update page when I click on “open” it tells me the same thing am I expected to buy a new iPad to get the app?

Lost the app? What do I do to retrieve it

Lost the app what do I do to retrieve it

Dynamic Island Won’t Close on iPhone

On iPhone 14s, 15s, 16s, and 17s the dynamic Island at the top of the screen will not close if you had been participating in an auction. Whether or not you won the item, once the auction ends, the dynamic island will never close. Even turning off, li...

eBay app list button

When you click on the list button, it comes up but there’s not anywhere to type in your item that you’re selling. What is this? It’s frustrating.

Glitch with 'required items specifics' flag

Hi - I've had a notice in my app for about a week now where an item has required item specifics needed, but when I click through it says they're all good. How do I get rid of that? Thanks in advance-

Update iPhone 6s

Hi I am trying 2 update my eBay on the app but it won’t Let me update is it possible to fix the problem. thanks

Ability to manually sort and/or edit saved searches

Sometimes I change what I want to search for. I change terms, remove a term, change categories, change locations. Sometimes I want to EDIT a search, but there's no way to do that. So I unsave and resave. But this puts the search at the top of the lis...

Ebay doesn’t work on my iPhone 13

The application just doesn’t load and I can’t use it at all and I don’t know how to fix/report it, I tried shake to report but that just doesn’t load either, literally nothing on the app loads I’m just stuck on perpetual loading.

Stop marketing notifications

I have all push notifications turned off in settings except for those concerning bidding, buying and selling, but I still get random marketing notifications. How can I stop these (I’m giving eBay the benefit of the doubt and assuming it’s not designe...

Viewing items that I have saved using the heart icon

When I tap the small heart icon when viewing an item I want to save, I cannot view the item later

White box

Since last update, if I exit one part of eBay and come back to the original spot I started, a white box appears in the middle of the screen. It covers everything below the white empty box. It does allow me to see just a small piece of items above and...

Nice quality of life app & website suggestion

Display unpaid shipping label total. I’m sure I’m not the only person who has experienced this. I want to withdrawal funds but I don’t know how many upcoming charges I have for labels. It would be nice to have a total of unpaid labels to make it easi...