Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App update, fix for ios15 users

This worked for me on an ios15 iPhone. Open the app so the pop-up displays. Open a browser and log in to eBay. At the top of your browser window, you should see a banner saying ‘eBay: buying and selling online, open in the eBay app’, with a blue ‘ope...

Resolved! How to update my Apple iPad on eBay

Play? How do I update my eBay on my Apple iPad

Resolved! Unable to update latest version

Well done EBay another dissatisfied customer not able to up dated the latest app on my old iPhone I’ve tried removing the app and reinstalling the latest version with no luck so much for being a loyal customer looks like Vinted and other sites are th...

Can’t login to app can’t access mobile site

I have iPhone XR. All updates done. Can’t access mobile site and can’t login to the app…. What gives?

App not compatible with device??

I have a OnePlus 13 and right out of the box the play store says eBay is not compatible. I factory reset my phone and I still have the same issue. I used adb debugging and rewrote an eBay apk and forced installed the app. When I was finally able to i...

Update

Update is required when I push the button nothing happens

No cargan las fotos

Me meto a la aplicación y no se pueden ver las fotos para comprar ya actualice la aplicación y nada

Images uploaded are blank - Tried everything

This just started on my new S25. Everything worked fine for months but now every image I try to upload is blank.I restarted the app, restarted my phone, nothing works.I see this has been reported many times over the years.Any suggestions?Thanks in ad...

Getting app back up

Took the app down and want it back ip

eBay! In the Name of Everything Holy, Stop with the App Pop-up!

I don't have the app on my phone. I don't WANT it! I have 2 seller accounts and 2 buyer accounts and I don't want the issues that come with signing into different accounts on the app. I had the app and it was problematic. But the relentless popping u...

No sounds/badges/notifications on eBay uk app

I’m on iPhone 13. App updated all the time. Since updating to ios18 early Dec 2024 I don’t get sounds/badges/notifications for item ending/buyers contacting me. Have contacted Apple regularly since ios18 update who have ‘shared’ my phone and notifica...

Reject choice for App Data Collection?!

EBay App Data Collection is collecting private and personal data.This is now Ai currency and should be withdrawn as a contravention of the Human Rights Act and Data collection Acts.

Unable to update app

My iPhone and iPad will not run iOS 17 so I can use eBay. Both apple and eBay are bad for doing this….

BUG REPORT: revise listed item link broken (not everywhere)

iPhone iOS: 18.4.1eBay app version: 6.207Found this issue, it appears not possible to edit/revise items listed but its just a broken link probably… added link to screen record of bug (this should be sent to developers)https://drive.google.com/file/d/...

How to get item descriptions to show?

I am trying to understand how to get the text of my item description to show up on the first page when someone clicks on my listing. We all know how many buyers don't even seem to read descriptions, but I am not a sellers who doesn't care about that....