Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

It keeps saying my card is invalid but everything is right on my screen.. can anyone tell me why

Refunds

Hey my seller refund the money but I lost that card and I got a new one wondering if you guys can send it to my new one

Glitch in ebay app provides wrong address to seller

Basically in the ebay app you have the ability to select your country and the default shipping address. I just purchased an Item using my correct shipping information (confirmed via settings prior to purchase), however the wrong shipping information ...

Payment not going through

I am trying to purchase an item online but its not working, contacted my bank and they said it from ebays end. Will u please let me know whats going on ?

Need help

Every time I go to Help it kicks me back to My EBay . I have to go back and start over 10 times to accomplish what I want to do .

Change phone number on profile

My email is not accessible but only my home phone was listed on my EB Acct initially. So I can’t update my info or change my PW without re roving a text but EBay has only my home phone number listed as the text option .cust service couldn’t help me. ...

Hola

Compre unos AirPods Pro apple los mismos vinieron defectuosos fui a meterme a la página para enviarlos de vuelta y me entregue mi dinero por venderme unos AirPods imitación y no los originales y la persona borro el post no puedo reclamar mi dinero pa...

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