Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't update ebay

I've uninstalled and reinstalled many times and I can't update so I can't use ebay. I've been an ebay user for years but looks like I won't be anymore.

Logging into the app

I am unable to log into the app. It says my version has expired. I deleted and reinstalled, to be told that the latest version runs on a higher update than mine but I could download an older version. I did this but the same error message comes up, ve...

My eBay app won’t update

Every time I go on the app it tells me to update it but then it won’t update

App Woes

Like others, I’m fed up with being locked out of my eBay account by the latest “Upgrade” that needs an iOS that’s not on my phone. I call this a massive own goal.

Resolved! eBay app won’t update on iOS 15.8.3

Tried to use the app this morning on my iPad Air2 which is limited to iOS 15.8.3 and got the update is required message. No update available of course.I get that my iPad is old and won’t accept the most recent iOS, but when I removed the app and rein...

Can’t not download iOS 17

I have been with eBay for 7 years now and is no problem but all these years and I’m lock out of my account because I can’t upload to iOS 17 , now I can’t get into my account? Please help!

Resolved! Ebay App requires an update

Can’t use the Ebay App as I’m getting a pop up saying: Update required.‘This version has expired. Please update your App now’. This update apparently requires IOS 17 however I have an older IPhone that won’t load IOS 17.What can I do as I have items ...

App not working for me now

Is anybody sorting the app problem out? EBay sellers must be really losing out because of this. I’ve already had to shop elsewhere

App Stopped Working

It’s obvious to everyone by now this is a major problem which is affecting many of us. It might be good customer relations to pin a post at the top of the forum to at least let us, your source of income, that somebody is attempting to do something ab...