Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! UPDATE FOR THE RICH

I am NOT buying a new iPad just to get the eBay app update…… which you can gather does not work now. I have lost access to my eBay account because I am using an Apple iPad Air. Come on eBay sort it out and let me get my account back on my iPad. Not a...

Cannot get access to my account

I casnot access my account, app keeps asking me to update it but have tried and keeps going to Open app- eBay can you please help need access to my account! Have iPhone 7 and just updated iOS 15, but still not working

User avatar by Enthusiast
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Android tablet app issue

I have an android tablet with android 9 version, every time I launch Ebay app I receive a message saying that I need to update the app but my Ebay’s app on this device is up to date and there is no new version in Google play store and I can use Ebay’...

App Update not working

Cannot access the app on my iPad as it states the iPad is no longer compliant. On screen banners are showing when bids are made but I cannot access the app.

Resolved! My mobile app is no longer supported

I can no longer access my mobile app,says it's no longer supported update app. I try to update but it goes back to page saying no longer supported. Round in a circle !

Resolved! Update has destroyed EBay for thousands if not millions !

Latest BEYOND STUPID update has locked millions of users like myself out ! I WILL NOT upgrade my phone just to use your stupid app and will trade on Vinted instead - it’s FAR better, they don’t live in Apple’s pockets trying to sell phones by stealth...