eBay

I use the correct sign in info but am told in red that an error occurred

Seller lied by saying that the dress I returned had perspiration stains. BUT due to cancer surgeries I had my sweat and lymph glands removed. I can’t sweat and need assistance to even try on clothes. I asked for photos but she refused.

I hit the right update icon but it doesn’t open and it takes me back to my EBay site with same block telling me to update!

I hit update but nothing happens. It won’t open; it just goes back to command to update.