Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Payment

I’m having trouble trying to confirm & pay for a item. I’ve tried two different cards and still nothing.

Refund

My only problem with this app is that I applied for an eBay card and was declined due to financial instability. I paid for a vehicle $700 and still have not gotten a refund. This company right now is in debt to me and if I do not receive my refund I ...

User avatar by Pathfinder
  • 102 Views
  • 4 replies
  • 1 helpful

Issues with mail and invoice system

I can’t seem to get any choice for first Class mailing!! I saw it’s not just me but does anyone know why and how to fix it? Please? I’m giving free shipping know. I also am having issues with the invoice system. My customers are not receiving the inv...

Revise

I keep getting an error message when trying to revise the price when using the app when using the May not sell- revise it option.

User avatar by Adventurer
  • 141 Views
  • 7 replies
  • 1 helpful

Double charged for shipping

I sold an item and when I tried to purchase the label through the app it said there was an error and no label appeared. I tried again and the second time the label came up. I got charged for two shipping labels. How do I fix this? The labels were $11...

Glitch with shipping

Starting yesterday, anytime I try to list an item with first class shipping, it is not an option. They’re just simply isn’t the option to choose first class anymore. All the dimensions/weight is correct so this is not user error. If I go to the full ...

Got charge 26 dlls

Hello I got charge 26 dlls I don’t know why I only sold 1 item I want to cáñale that it shows I’m gonna be paying that every month

Return shipping labels

I got a confirmation to return an item they sent me the shipping label and I can’t open it through my email so I haven’t been able to return the item I’ve tried multiple time on different occasions and they all haven’t worked and today is my last day...

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