Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Error temporary buying restrictions

I’m trying to bid on items and ever time I go to place a bid it won’t allow me to and say error you’ve reader a temporary buying restriction. I have bought several non auction and had no problems and I have also won an auction before and paid but now...

Bid problems

So If I’m bidding on something I know that nobody is bidding so I don’t know if you guys have a little robot that is not letting me win but you need to fix it because I want to be able to bid.

Resolved! USPS First Class Option Missing when Listing

I believe this may be a bug so creating this post to report it. Using the Android mobile app, I no longer have an option to select USPS First Class shipping for my smaller packages (under 1 lb). I have tried several times with more than one listing, ...

User avatar by Adventurer
  • 946 Views
  • 10 replies
  • 1 helpful

Fotos

Cómo hago para que las fotos de las cosas que quiero vender me aparezcan aquí en la app? No puedo ver las fotos.

Never receive package

Hello my last order says I got my package but I never received it . Checked the cameras at my place and it was never delivered .

User avatar by Enthusiast
  • 81 Views
  • 2 replies
  • 0 helpful

Call me now

I need to pay a bid that I won and it is not letting me pay why is I’m getting really frustrated and mad just this month I send over $2000 now this bull **bleep**

User avatar by Explorer
  • 46 Views
  • 0 replies
  • 0 helpful

Resolved! First class option disappeared

Trying to list an item 6 oz. with first class shipping on the app. It’s not coming up as an option. Frustrating glitch!

User avatar by Adventurer
  • 1684 Views
  • 31 replies
  • 6 helpful

Payment

I’m having trouble trying to confirm & pay for a item. I’ve tried two different cards and still nothing.

Refund

My only problem with this app is that I applied for an eBay card and was declined due to financial instability. I paid for a vehicle $700 and still have not gotten a refund. This company right now is in debt to me and if I do not receive my refund I ...

User avatar by Pathfinder
  • 105 Views
  • 4 replies
  • 1 helpful

Issues with mail and invoice system

I can’t seem to get any choice for first Class mailing!! I saw it’s not just me but does anyone know why and how to fix it? Please? I’m giving free shipping know. I also am having issues with the invoice system. My customers are not receiving the inv...