Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Buying

I bought something for around $10 and last night in my purchase history it said that there was no purchase found. Today I checked it and it's not there any more and the money was charged out of my gift card. What can I do? I already contacted the sel...

User avatar by Explorer
  • 68 Views
  • 1 replies
  • 0 helpful

Checkout problems

So I am having trouble with checkout every time I checkout it’s says “checkout error we can’t process your payment try again or select a different payment method to checkout” but it doesn’t say my card was declined I checked my account has the balanc...

Checking Email Address

I need to change my email or at least check it because I’m not getting any emails about my purchases and I can’t figure out how to do that.

Double charge

Hi i made an order yesterday, but i was charged two times for $38 eachcan you please let me know what happen?

User avatar by Enthusiast
  • 81 Views
  • 2 replies
  • 0 helpful

No me permite compra

Buenos días el app no me permite comprar unos artículos y no entiendo por que. Ya estoy comprando con la tarjeta que siempre uso y la misma dirección de envío

User avatar by Enthusiast
  • 59 Views
  • 0 replies
  • 0 helpful

Resolved! Can’t get a refund...

I bought this video game that was supposed to be delivered yesterday-(4/24) and it never showed up. Worse still, the seller never even shipped it and when I tried to contact him, I got absolutely no response. I tried to report that the item was never...

User avatar by Not applicable
  • 115 Views
  • 3 replies
  • 1 helpful
Most Marked as Helpful Authors