Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay

I canceled orders and bids, so I can bit on a product 

money back

Hey i just wondering about my money you guys told it’s would take 5 to 7 days to so i could the money back in my account and its been more the 2 weeks and i dont have any money back

Bids

I canceled orders and bids, so I can bit on a product 

Account payment

Hi I keep receiving emails and notifications that say pay your balance etc.. but the links do not work nor does the instructions saying go to account summary. There is no account summary in the phone app?

Shipping

I’m trying to buy an item that has shipping and free local pick up. When making an offer the shipping is increasing the total. How do offer and exclude the shipping?

Refund

I am having a problem with my refund when I click print refund in my inbox it says difficult issues please try again I have been trying to print it out for 2 days now

Closing account

Need tips on how to close account please. I no longer need an Ebay account. And the Close account option is not available.

User avatar by Enthusiast
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  • 1 replies
  • 0 helpful

Card problem

Trying to make a payment and it won’t take my card, I just made a purchase and now it won’t allow me to make another. I called my bank and everything is good on my end

I can’t buy please help

To help protect your account, we limit the amount of items purchased by a single account at any one time. This buying limit is temporary. You can come back soon and buy more items. Protect your eBay Account: eBay will never ask you to enter your pers...

User avatar by Explorer
  • 69 Views
  • 1 replies
  • 0 helpful

Funds

Hello I would like to report missing funds, on my eBay account it says my funds are available, but I do not see them in my bank account

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