Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Making offers.

I’m trying to make offers for other seller’s items and it says error. I just want to know, why does it happens?.

Negative eBay balance

My eBay account is frozen because it says I/O them $11.22 and it won’t let me pay them when I go to make a one time payment it says I have to have zero balance I’m getting really **bleep** I owe people on eBay and I can’t even pay them

eBay keeps ignoring member settings.

I try to keep things to a minimum so when I’ve completed a purchase and the feedback is in, I try to remove the sale.when I go to purchase history, I select “Last 60 days”. Yet when I go back to purchase history, it’s reset itself to “All”.I couldn’t...

Cancellation

I recently ordered some thing in item and literally minutes later not even five minutes later I cancel the order but it says it couldn’t be canceled because the item was shipped how can the item be shipped within two minutes i want my order to be can...

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PayPal

EBay stopped allowing us to use PayPal, but only a bank account connected to EBay. Then when I jumped through all their hoops and connected an account like they demand, I am only allowed to use PayPal to pay for things which has no money in it! My pe...

Scroll back to top when deleting a saved item :-(

EVERY time I delete an item I saved previously the description on the items flashes and then the app automatically scrolls back to the top of my saved list. When deleting multiple items this drains my life blood. Fix this now please.

Payment method

I have used eBay for hundreds of transactions without a payment issue. Today, eBay isn’t recognizing my two cards on file and I am unable to purchase. The error says “unable to process transaction, check your billing address or card information.”I go...

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