Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Can't hide refunded orders from the sold tab anymore

There's a bug with the latest app for a while now. If you go to your selling menu followed by "Sold" tab and filter "Post - Paid now" you'll see your orders you have to ship + orders you have refunded. On older versions you were able to select the re...

User avatar by Adventurer
  • 233 Views
  • 1 replies
  • 0 helpful

Update to app HELP

HiMy eBay app on my phone has stopped working with message saying app is not supported and update. Problem is I have samsung A3 on android 5.0 so can't update to new eBay app. How do I keep current or get old version of eBay app from Google playstore...

Problems with purchase list.

I am having an issue with my purchase list in the app (would try the website but that just opens the app). It only lists the last 20 items I've bought, unless I have just made a purchase during the time I have the app open. If I close the app and go ...

eBay App Crashed when open image - urgent help please.

Hi, I get 20-30 messages a day asking to identify parts - i have just updated the ebay app on my Samsung Galaxy S9 to version 6.24.0.2 and now when i click on an image someone has sent me in a message, my phone freezes. The back button stops working ...

User avatar by Adventurer
  • 228 Views
  • 1 replies
  • 0 helpful

iPad Listing Result Issue - Item Specific Sorting Returns Zero Results No matter What I do

I’m having a recurring issue where every time I try to do a listing search, I cannot sort current items when I click any item specific. I can search for the item and a number of search results show up but filtering by any item specifics automatically...

Flash option listing with android phone

Hello, I use my cell phone to post my listings. About a month or so ago, the flash option is not available anymore when using the eBay app. I tried it with 2 different phones. I have been taking the pictures without the app and loading them that way ...

User avatar by Guide
  • 260 Views
  • 2 replies
  • 0 helpful

Update my account

Hi there just tried to get into my account but it says that it needs updating and my phones not compatible so I can't sort out my business wats going on its a galaxy note 3 not a cheap phone

Not able to pay with PayPal

When I tried to pay with PayPal it says "No supported browser found to open link" and just spinny wheels. I have a note 10 plus. I updated the app and it does the same thing.

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