Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Items in this category cannot be listed in the app.

Items in this category cannot be listed in the app. Please go to website Nd list your item. I've been selling for about 10 months and I have never received this message before yesterday. I'm not understanding why this is happening. I then got to the ...

User avatar by Adventurer
  • 885 Views
  • 6 replies
  • 2 helpful

App keeps crashing and closing

When I try to send offers to buyers on app , it freezes and closes the app and when I try to edit promoted listing percentage on app it also freezes and closes the app

Non carica pagina osservati

Salve oramai sono mesi che non riesco a far aprire la pagina degli oggetti osservati! Come faccio? Ho già segnalato il Vs problema, ma ancora oggi non ho visto soluzione. Mi capita da Rete Iliad su Iphone7 iOS 14.5

User avatar by Enthusiast
  • 119 Views
  • 0 replies
  • 0 helpful

Barcode scanning

To list something I have to take a picture of the barcode. However, there is not a barcode on what I'm trying to sell??

iPad app - bugs

The IPad app since update now has the following bugs 1. Cannot share to Twitter function.. screen flashes as it tries to fire up the Twitter screen , but nothing appears 2. When editing a listing , I notice that the delivery information reverts to ot...

Unable to login via 2 factor authentication

Hi all, Im having alot of trouble trying to login to ebay on my computer via web browser, it askes me to type in the password, I do so and then it says it will send authorisation to my phone and my iPhone ebay app pings. Then on the iPhone I accept, ...

Cannot enter shipping info when listing

I’ve tried everything I can think of. I haven’t listed anything in several months but it was working fine. Now I can’t enter shipping info. The only options are dimensions but no services. I have to save as a draft to finish on the computer. Why eBay...

Second chance for sellers

Hello I recently had to cancel an order because of the buyers request and now I can't find the second chance option. Plz help.

eBay app

The new app keeps crashing. I am going from a craigslist advertisement to the eBay site that they hold and it stalls out it will not let me cancel I have uninstalled the app twice now and after three attempts I’ll wait for your new app I guess?

User avatar by Explorer
  • 135 Views
  • 1 replies
  • 0 helpful

Purchase history broken after update

I can only see the last month's purchases. It gives the option to see all of 2021 but it doesn't work. I cannot find purchases from 2 months ago that I'm still waiting on from China. Cant leave feedback or anything. Before I could see items I purchas...

Yet another problem from the eBay Android app.

Ok, here's the screenshot. It's not wildly inaccurate ship dates or problems with a "three more items" sticker that refuses to go away until you exit the app. This time, it's with trying to select shipping options. Exhibit A, folks:  There is absolut...

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eBay taking out more fees than posted

I've been looking at the fees they are taking out and they are taking out way more than 12.88%.They are taking out $2 more each transaction! PayPal was taking out a dollar. What’s up with that?

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