Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App quit working

My app don’t work. Say it need update it won’t load. Says I need iso 13 something my phone is not due for update. I guess I will quit using eBay if it’s that stupid. Unless u can help

User avatar by Explorer
  • 113 Views
  • 1 replies
  • 0 helpful

Can not update ebay

hi there my iPad is telling me to update eBay but it’s telling me it can’t been done because it was refunded or it was purchased by an other apple id

Mobile app not working

Mobile app not working. For the love of God and all that’s holy, can you please fix your app. I have emailed numerous times. It does not complete listings as it says it needs a shipping and return policy, when there is clearly a policy! Please please...

User avatar by Adventurer
  • 138 Views
  • 2 replies
  • 0 helpful

EBay altered my offer price on the ios app?

This was a confusing situation: a potential buyer messaged me, offering $250 for a $300 item. In the ios app, I clicked on “Respond With Offer,” and typed in $275 (as that’s the lowest I will go on this item). I went a step further and added a note t...

User avatar by Adventurer
  • 157 Views
  • 3 replies
  • 0 helpful

eBay Verify in-app hangs

The problem:I am unable to properly activate 2FA via the eBay app. I tried sending the security code by text and by email, and both cause the "Verify" screen to hang infinitely. See screenshot below. I've tried:force quitting the apprestarting the ph...

ebay_verify_hangs.jpg
User avatar by Pathfinder
  • 111 Views
  • 0 replies
  • 0 helpful

Hey

What's up all?

User avatar by Pathfinder
  • 359 Views
  • 0 replies
  • 0 helpful

Payment

Lately when I pay for an item it will process my payment then will ask for payment again, does any one else have this problem or am I doing something wrong?

User avatar by Explorer
  • 103 Views
  • 0 replies
  • 0 helpful

Editing personal information

The app won't recognize the input or existing data of "phone Number" I cannot purchase anything from eBay because it requires a phone number in the purchasers data set. I checked and my phone number was there. I deleted it and re-entered it and it wo...

apps

what is the proper app to use with a minolta mn4k20nv.

User avatar by Enthusiast
  • 343 Views
  • 1 replies
  • 0 helpful

Not Getting Item Ending Notifications on App

I'm no longer getting the 15 minute item ending notifications on the eBay app. I've uninstalled the app and check that all of my notification settings are correct and have not been able to figure out what is the problem.

iOS watched items ending no notifications

Hi I’m not receiving watched item end notifications form the eBay app iOS. I’ve tried uninstalling the app signing in and out and toggling on and off notifications in the settings but still not receiving them! many ideas regards

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