Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Not Getting Item Ending Notifications on App
I'm no longer getting the 15 minute item ending notifications on the eBay app. I've uninstalled the app and check that all of my notification settings are correct and have not been able to figure out what is the problem.
iOS watched items ending no notifications
Hi I’m not receiving watched item end notifications form the eBay app iOS. I’ve tried uninstalling the app signing in and out and toggling on and off notifications in the settings but still not receiving them! many ideas regards
I bought a 19 QT Multi-function Air Fryer Oven
I bought a 19-QT Multi-functional Air Fryer Oven with Square Trade Protection on Feb 19,2021, that is, almost four months ago and it broke.I can’t get ahold of ebay technical support. It is disgusting you spend your money on something and buy the pro...
eBay App Issue - Full Description vs. Product Details
I recently sold a Baseball Jersey Size Medium, in the description and all details it stated (M) or Medium, as I entered it, but when the buyer received the item they wanted to know why it was not the 4XL they had ordered?? Originally I thought the pe...
Notifications on phone app
This may seem a bit silly, but my ebay phone app used to make a "cha ching" sound when an item received a bid and when it sold. It hasn't been doing that for a few weeks now and I miss it. Does anyone know if this is a feature no longer available or ...
Iphone app crashes
Hi - I've been using the iphone app for a long time now to list my items but for some time it crashes after approx 6 consecutive listings - it always happens while I am taking pictures of the item. This has been going on for some time - I was hoping ...
Update has a glitch
Hi - new update for iPad 2 days ago was downloaded. Anytime I list a new item, when I’m writing the description - it just cuts back to the general page not allowing me to complete any description at all. Tried to list several different items and all ...
Can't find selling option
Am a new user and I can't find any selling option.help please.
Listings Not Automatically Relisting
Android app users? This is crazy it keeps ending all my listings and I have to manually relist them myself. It has used all my free listings for the month.
Feedback Page: Detailed Seller Ratings (stars) + Scrolling = Accidental Clicks
Hi,Just a design suggestion, but is it possible to change how you select detailed seller ratings (out of 5 stars) on the feedback page? It is too easy to click on the stars again while scrolling. Many times I've unintentionally left sellers a bad sta...
Fraud / Hack
There are fraudulent/ hacked transactions by Jumai Macus. Who is the person and why hasn't anything been done. So far 4 on my account. Customer service is of no help. The keep telling me to apply a block. I have and it keeps unblocking. What's happen...
Unable to Revise Listings on Mobile App
I am trying to update my listings and I can't. When I click submit the page doesn't load. I checked my internet connection and everything is fine. Has anyone experienced this?
Resolved! Searching through a sellers store iOS app
Does anyone know how to search for items within a sellers store? It used to be the sellers name space the type in your search parameter after that but recently I have noticed that will no longer work and just brings back no results found even if you ...
