Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Update has a glitch

Hi - new update for iPad 2 days ago was downloaded. Anytime I list a new item, when I’m writing the description - it just cuts back to the general page not allowing me to complete any description at all. Tried to list several different items and all ...

Fraud / Hack

There are fraudulent/ hacked transactions by Jumai Macus. Who is the person and why hasn't anything been done. So far 4 on my account. Customer service is of no help. The keep telling me to apply a block. I have and it keeps unblocking. What's happen...

User avatar by Pathfinder
  • 877 Views
  • 14 replies
  • 1 helpful

Unable to Revise Listings on Mobile App

I am trying to update my listings and I can't. When I click submit the page doesn't load. I checked my internet connection and everything is fine. Has anyone experienced this?

User avatar by Adventurer
  • 313 Views
  • 1 replies
  • 0 helpful

Resolved! Searching through a sellers store iOS app

Does anyone know how to search for items within a sellers store? It used to be the sellers name space the type in your search parameter after that but recently I have noticed that will no longer work and just brings back no results found even if you ...

User avatar by Pathfinder
  • 269 Views
  • 6 replies
  • 0 helpful

Mobile app not working yet again!

Well, the mobile app is not working again! Not recognizing the return policy when it’s clearly there. This has happened so many times and I am so frustrated. Nice long weekend, plenty time to list things, and unable to list. Please can you fix this s...

User avatar by Adventurer
  • 145 Views
  • 2 replies
  • 0 helpful

IPad App client

Hi, I would like the watch list (not) to refresh back too the top of my watch list every time when I delete any of my watch items. So if my list has 40-60 items, then I have to re-scroll back down too the list where I left off again looking and delet...

Request Total From Seller - Please add!!!

So you can mess around with the iOS app interface, font sizes & all sorts of other utterly USELESS things for years now but you can’t seem to add REQUEST TOTAL FROM SELLER?Wake up!!! Thanks.

User avatar by Adventurer
  • 169 Views
  • 1 replies
  • 0 helpful
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