Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

no response from downstream service failure in LDS (selling 111)

I have found in researching this problem we are having with one of our desktops and see same inquiries here from 2019 asking for help on same ..... we have been unable after receiving this response for almost two months which is of course preventing ...

AUCTION APPLICATION ERROR

Ebay where did the search by photo function go?

what happen to "photo" search option??

Since I updated the ebay app, I cant search an item by taking a photo of it. Anyone having this problem? I research the item by photos.Thank you, Jennifer

Please fix

Latest update (for iOS) causes app to crash everytime you are adding the brand to a listing. **bleep**s kinda annoying, specially when it happens 2 times in a row. Please fix.

Delete Button

I'm trying to retrieve a deleted sold item but can't find delete button under sell column. Is there other way to do it or did they removed that option?

App doesn't show how the total dollar value of what I've sold that day

When I check on Items Awaiting Shipment through a browser it shows me the combined total dollar value of all of those items, but I can't figure out how to see that same information through the app. Is there some setting I'm missing or is this just an...

eBay randomly signed me out of the app?

It signed my account out and I had to change the password.

Resolved! Cant allow ebay app to access camera

Hi..for some reason I now can’t access photos/camera through ebay app on my iPhone..when I go into privacy setting and select camera/photo the eBay app is not in the list so can’t do it that way ..then when I go into main settings and then scroll dow...

Seller shipping address won’t change

I’ve sold few items to some customers and when I confirm my shipping address to the customer, it will not add my new address and defaults back to the old one. No matter how many times I add it or make it primary the moment I hit done, I look and it’s...

How do I download latest eBay app

Latest app update removing advanced search symbols

Hello! I make extensive daily use of advanced search options like adding a plus (+) symbol on front of a search term but the latest iOS app update is stripping them. This is a huge problem for me.

Saved searches results scroll on an endless loop

When using the saved searches feature, it only shows the 50 ish first results and then starts again on an endless loop. Doesn't do that on tablet or pc, only phone app

Proxy

Hi, I would like to know about using a proxy is good or bad in ebay login. Is there ane any posibalatis to suspend the account using that.

Resolved! Login OK on desktop but not recognized on Android phone

Hello, I have been an Ebay member for years and do not have any login problems from my desktop.Since last summer, I have downloaded the Ebay app onto my android phone but am not having any success when trying to login.I keep getting the comment: Oops...