Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can not search the same product from other countries eBay in EBay apps

I lived in Hong Kong and always search the product from other countries eBay though the eBay apps from my iPhone, but it cannot be found last year. What happened with your EBay apps? How can I use my eBay apps in my phone to search from the world eBa...

Problem with sending messages on the app

There’s a problem with sending messages with a photo on the app. When I try and send a buyer photos of the parcel that I’m sending out to them, with details of tracking and a polite thank you, the message facility then won’t allow me to send the mess...

App locks ups and can’t be removed from my iPhone apps

I was doing a search earlier today and the app locked up .I removed the app and reinstalled it then it happened again.Now when I removed the app it still shows in my settings.I tried to read the app and it defaults to open app only. the refresh optio...

photo search feature is not barcode, how do I go back to photo search

For some reason my eBay app will not let me take a picture of something to do a search. It thinks I want to enter a barcode. How to I change that.

IOS App notifications in GBP while all settings are US

Hello,I am selling an item and bid notifications on my iPhone come in GBP instead of USD.My address is in the US and all the settings on the phone are set to US. On the web I see everything normal in USD Any idea what is wrong?