Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Scheduled listings

I cannot access my scheduled listings from iPhone or iPad. is there a glitch or is this being fixed?

Can’t “Sell Similar” on app. Says No Response From Server

For the last few day to week, when I’m on my iPhone app and try to “Sell One like this” the timer wheel spins and then after 10+ seconds “No Response From Server” comes up “ The operation couldn’t be completed.(commerceos error 0) (commerceos.0) come...

Resolved! eBay app iOS no response from server

Lasted eBay app iOS 15.3.1 says no response from server when trying to “sell one like this”

App not showing information

I had a conversation with support, they told me that an item/return would be “closed” because the buyer did not return it in a timely manner. What does “closed” mean and why is this information not showing up in the app?

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hi,can you explain the message of the buyer concerning the item #175128355687.thanks

Accessing Scheduled listing on iPhone

When I click to view my scheduled listing in order to revise something on my iPhone app it takes me directly to current listing this issue has been happening for the past two days any help would be appreciated I restarted my phone and deleted the app...

Camera option on app

What happened to the camera option to search items??

Can we turn off Expired Offer notifications?

I can’t think of a more useless app notification than expired offers that are sent to buyers. Is there any way to remove this?

Crashes

The app crashes as soon as it opens

Simple search bar problem

Hello eBay team, first of all I want to thank you for the wonderful application, it is my whole life in the true sense of the word, I buy and sell through it honestly, thank you، And in order for it to remain the number one application in the world, ...

Country

I have several registered addresses on ebay in different countries, the last order was from Germany and now I can't change the country, the error writes

Country

I can't change the country in the application, writes an error

I can’t search anything, i can’t go to checkout.

it shows checkout error.. its been ahwile since like this.

Resolved! Returns keep turning on when I’ve turned them off

I am a private seller and don’t accept returns. Since this morning when I turn returns off on the app they immediately turn back on again so am currently not able to list anything. When you edit the listing and then them off they go back on again.

E-mail links from eBay no longer open the eBay app...defaults to browser

Good day, everyone! Ever since my phone was upgraded to Android 12, any eBay email links load up my browser instead of the eBay app. My eBay app has "Open supported links" checked off, but any email link I click opens my Chrome browser without any pr...