Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Can't attach photos to message replies in app

There seems to be a glitch that won't let me attach PRE-TAKEN photos from my library to message responses. This also includes messages that have buyers' photos in them, for some reason attaching photos to the response turns the "Send" button in the a...

App crashes sometimes when I switch back to it.

I think this is related: the app almost always tries to reset itself away from what I was doing when I go back to it. So if I see an item and swipe over to do a Google search, I can be assured I will not be able to swipe back to eBay.app without losi...

App Upgrade -Search Function Not Working

Searches are missing items with clear search terms in returned results. “All categories” filter will show everything, but if “auction” filter is applied, no results are being shown despite there being items that match listed

Cannot print postage labels.

Stupid website would not let me print postage label. I’m disabled and have to go to somewhere to have it done. I get a message sorry try again later!!! Bpiece of junk website!

Barcode

Hi there all of a sudden my barcode scan on my ebay isn't working it says it isn't done downloading. This has never happened before.

User avatar by Pathfinder
  • 72 Views
  • 1 replies
  • 0 helpful

Sales Disappeared

When I go into listings on phone app and select price it always shows recent sales. But today No sales are being displayed for none of my listings, I know sales exist. This is on Android. Anyone else having this problem?Thanks Much,John

User avatar by Not applicable
  • 71 Views
  • 0 replies
  • 0 helpful

Andoid App Vibration (LG V60)

Like a lot of other app users, vibration is enabled somewhere for copying tracking #'s for a purchase. PLEASE make haptic feedback an option that we as the USERS can choose to have on or off. This is the only app that I use that forces HF which imo i...

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