Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

"Saved Searches" breaks down

This problem started yesterday. Clicking on various saved searches in eBay Android app list works for a few searches initially, but then it breaks down with "There was an internal error" message. After that no saved searches work anymore. Clicking on...

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User avatar by Adventurer
  • 127 Views
  • 2 replies
  • 1 helpful

Packing Slip

I used to be able to purchase a shipping label, print it and print a packing slip all from my android phone.eBay has changed the way everything looks and works in the app and now I can find no way whatsoever of printing a packing slip from the eBay a...

User avatar by Explorer
  • 272 Views
  • 4 replies
  • 0 helpful

Bugs

Hello, I have an IPhone 7 Plus and I’m running the latest update 6.58.0.2964. Since last night my saved searches come back as no search results found and searching a vendors site stalls out or says the same thing. There is also a problem with leaving...

Bug with iOS app

The iOS app seems to have a bug. When I try to enter tracking information for an item I've sold, the app just freezes completely and then crashes. I'm running the latest version of iOS on an XS Max with no other apps running in the background, and my...

eBay Offers Issues

I'm not sure why eBay won't fix this, but eBay offers are half of our sales, so I assume other sellers are having lots of sales as well with offers. This is a BIG issue that gets ZERO attention. eBay offers gets worse for the seller with every update...

Problem viewing full relevant search results list.

A problem that's been there unresolved for years. The search function for items is super limited & based off your sort selection. There may be 3,000 relevant items for your search but you'll only see a hundred or so max (approximate). I miss the old ...

User avatar by Explorer
  • 181 Views
  • 2 replies
  • 0 helpful

Resolved! Pics not opening in messages

Using mobile app for android I'm unable to open pics sent within messages. If I use my PC it's fine, if I backdoor it and go thru email notifications I'm able to open and view pics. Uploading is not an issue at all. When I click the thumbnail to view...

Resolved! Ebay

How to get ebay app on phone. Does anyone know?

App update

My work ipad is an older model now and is not able to support the latest version of iOS To run this the message on screen says a previous version can be used ! But HOW ?