Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Ebay app
Is there any problem in downloading this app from other emails?
Problem
The amount was withdrawn from my card and the request was not fulfilled. The reason for the failure of the payment process, what is the problem? How do I get my money back?
Android app internal error
Any time I try to browse saved searches or view items in search results, I get the message "Internal error. Please try restarting the app." However, nothing works to fix this. Not clearing cache, restarting, or even reinstalling. Help please!
Delete "Buy again" on eBay. Please help! I bought something embarrassing.
Please help me delete items from Buy Again tab on ebay!
Resolved! Internal error on saved items.
I can't look at any of my saved items. I get an internal error everytime I click on an item. It worked fine yesterday! I have restarted the app, I tried reloading as the error suggests. I have cleared the cache for ebay and even restarted my phone, b...
Internal error
Hi, When I try to open a saved search I get the message: internal error, try restarting the app. I have signed out, uninstalled and reinstalled the app, restarted my phone and still the error persists. Huawei p20 pro, firmware up to date Have you any...
Search Function Rendered Useless
The 4/27/2022 Android app update has rendered the item search function completely useless. All search attempts now result in an immediate "Internal Error" message. All recommended troubleshooting steps have been performed to no avail (including cache...
"Saved Searches" breaks down
This problem started yesterday. Clicking on various saved searches in eBay Android app list works for a few searches initially, but then it breaks down with "There was an internal error" message. After that no saved searches work anymore. Clicking on...
an older version also fails on searching
I uninstalled 6.58.0.1 (android 12) and installed what I thought might be the working version from 4/26/22, 6.57.0.1.Sadly I was wrong. This is totally preposterous. Does ebay review this forum?
Packing Slip
I used to be able to purchase a shipping label, print it and print a packing slip all from my android phone.eBay has changed the way everything looks and works in the app and now I can find no way whatsoever of printing a packing slip from the eBay a...
Bugs
Hello, I have an IPhone 7 Plus and I’m running the latest update 6.58.0.2964. Since last night my saved searches come back as no search results found and searching a vendors site stalls out or says the same thing. There is also a problem with leaving...
searches do not work at all
cannot search or click on saved searches. renders app unusable
Bug with iOS app
The iOS app seems to have a bug. When I try to enter tracking information for an item I've sold, the app just freezes completely and then crashes. I'm running the latest version of iOS on an XS Max with no other apps running in the background, and my...
