Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App crashes

As soon as I open it the app crashes. Started with latest update.

Resolved! Finger print option not on app

I have an Honor magic 4 Pro. On the ebay app the option is set to have biometric finger print on. But the app just loads straight up with no option to put finger print on phone to open app up. I've deleted app, reinstalled it, changed options in sett...

App keeps shutting down

Can’t use the app as keeps shutting down after a couple is seconds. Been like this for at least three days now. Please sort this.

Latest app update crashes

Latest app update crashes.

Sign in button moved - Now even more difficult to manage multiple stores.

I have 3 stores and before the sign out button moved, it was cumbersome to have to log in and out to manage all 3 stores. But now that the button has moved, there is yet another layer to navigate. We need a way to stay logged in and simply toggle bet...

App won’t search

I tried to search in iPhone eBay app but won’t search and I tried everything like reinstall and clear and restart. Remain the same.

Mise jour de l’application

Bonjour depuis la dernière mise à jour de l’application eBay , l’application mobile ne fonctionne plus !

Can’t use app

Open up app shuts back down in 5 seconds

Resolved! My Saved Searches Are Being Autocorrected

My saved searches are being autocorrected and overwritten to the point where it will only pull up the autocorrected recommendation. Example: saved search is “misser”, and if you click on it when there aren’t new results it will say “results not found...

New update

App keeps crashing can’t use and I’m a frequent user, very frustrating

Can no longer print shipping label from iPhone

I’ve been getting this error on my iPhone for the past week when trying to print labels for my orders:“Looks like you still need to sign the eBay Billing Agreement. Please go to the eBay website on your desktop to print your shipping label.”Sign the ...

App constantly crashes. Can’t use it at all

Crashing

The IOS app keeping a crashing and closing when you select ‘bids and offers’ from ‘my ebay’. Not ideal when you want to bid on something last minute or when you’ve been out bid. I’ve tried uninstalling and reinstalling as suggested but have the same ...