Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Unable to install Ebay App

I followed some advise 2 days ago about this, which was to uninstall the app and reinstall it - because I could not update the app initially.Now, I can't install the app, I just get error. It's the same for another similar app I have, this won't upda...

eBay app network error

Hi, the eBay app is not working on my device. It says network error and cant access anything. Been like this for nearly a month now. I have updated the app to latest version.It is a tablet, Huawei MediaPad T5.I can however access it from another devi...

Resolved! App error

I am trying to download your app, but everytime I login in it says I need to update but I've updated the same 5 or 6 time. I have the latest version?

Disable get the free app

Purchase history

Hello, I am not sure if the year range has been reduced but I'm not able to see a lot of past purchased items despite me not hiding the order. Could it be possible to add more options so we can look back further and show any purchases which seem to h...

Distance feature

I’ve noticed that the distance feature doesn’t work any more. When looking at a saved search the list would have the distance visible clearly showing how far away items are from you. No longer the case. It now shows that the item is collection only. ...

Saved searches don't work

I posted this review on apple app store (5/10/22) and received a developer response to post here. I have since updated and the app is up to date as of 6/11/22 but still doesn't work right.*I also noticed that I don't receive email updates for new lis...

Saved searches

Recently, on my iPhone, my Saved Searches have been saying they need saving again, even though they’re already in my Saved Searches list.

Getting rid of app notification on eBay website

Is there a way to get rid of the annoying eBay app notification on the eBay website using a web browser on an Android telephone? It is the grey block at the bottom of the page persistently asking to download the eBay app. It also changes in size whil...

Postage Label chosen weight and service ignored

iOS 15.6 beta 2 When I input a weight then choose a service, the eBay app ignores it on the next screen.

Price Guide on iPad?

Does the Price Guide work on an iPad Air? When I search for a card, I don’t see a banner on the top. The app is up to date.

Sold items

How do I get to sold items to compare with what I have to sell on my android phone

Ap not working on iOS 16.1

Bug in iOS and web

When browsing clothes. All sizes but large show as a filter. It should S,M,XL,XXL ETC. but no Land yes there are large clothes with the attribute large filled in

Saved seller/search feed

I’m a long time UK buyer and seller. I regularly monitor my saved seller/search feed for interesting stuff. Suddenly(in the last couple of weeks) almost all prices on the iOS app on the feed show as $0.00 which is really annoying. anyone else experie...