Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! eBay App Messing Up on Android

I've had a problem for the past few weeks where I'll start to list something, but it freezes after a certain point. For instance, I'm trying to list anything like in the attachment, but when I go to put a price then put I want to turn on 'Best Offer'...

Resolved! Buggy Posting

I have been having issues with posting these last couple of days, sometimes the app will just get stuck buffering on one certain detail or another and not let me finish the listing. Most of the time though I press "List It" and it just sits there and...

Notificación no abre

Slow on Android

Why all of a sudden trying to list items via Android it takes forever. Been doing this for over 5 years and had no issues. Please fix!

Two different accounts

can you please merge my iPad account into my older iPhone account?

Notifications not arriving

Since the last app update, Outbid push notifications are not arriving. Yes, I've ran the notifications diagnostic tool and all the battery-related settings are set to avoid any power saving or sleeping. I do not have every single notification enabled...

Resolved! Listing on the app is not working!!

Please fix this!!! For 2 weeks I and many other users are unable to list on the app. The app is constantly hanging up on either the pricing section or if you make it to the end and click list it hangs infinitely. You have to force close the app and t...

Invoice

Have today sold some items on eBay but since update I cannot print invoices on my windows computer it comes up on screen but will not print I’ve checked my printer and all connections to the computer which prints everything else ok i trywasnt a probl...

Spinning circle of doom on the ebay app

I have been using the ebay app for over a year. However, over the past month I cannot revise any listings. When I try it just spins forever. I'm on an s21 Ultra. Does anyone have any insight on why this started happening? Thanks!

Resolved! Having issues w listing

Starting 5/2/2022 intermittent issues loading photos and having my changes "stick" to a listing as I am attempting to create it.Issues include:Photos not loading, edits not saving/reverting and stalling/freezing.

Please Fix the App

We would like to be able to list and make money . At the very least, please revert back to the previous version so we can have a working app while you work on fixing this terrible update.

New version of app not working (same as the last!)

Ebay suggested yesterday installing the new version of the app would fix issues I had bidding. Haven't tried that function yet, but now it hangs every time I try to use seller functions so in fact appears to be worse! Are they just rushing things out...

Listing photos on iphone

When using my iphone for listing on ebay, I normally press the add button and photos comes up and I can choose from all photos. Now when I click add photos, a window pops up that says 'recent photos'. I can access those photos. They consist of all th...