Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Chinese sellers posing as US sellers

Hello, I left a review and per your request, here is the note: Please crack down on sellers posing and lying to customers as if they were US sellers to charge higher prices for an item. They also promise the item will arrive sooner than it can, since...

Random language changes in android app

 Hello, I am having random language changes in the android app. I am in the US, use the English language only, but randomly parts of the filters dropdown will show up in Russian or Japanese. Please fix this.

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eBay app closes after entering listing title, on iPhone

Since yesterday my eBay app closes when I click the "Go" button after entering the listing title. I've cleared the cache, deleted and redownloaded the app, made sure my phone is charged and has enough storage. Nothing is working and I really need to ...

Save for later

Hi everyone, it just occurred to me, even though we can save only 100 items to view later….going through that list can really be tedious, especially when your looking for something specific. Why not have a search bar or filter bar for “save for later...

Cannot sign in

After the screen that asks for username and pass i don't have the time to type the verification code via sms. Automatically app refresh and ask again for username and pass.

Can’t access auctions as a seller

I haven’t sold anything in a while so I don’t know what update broke this. When I click on selling in the app, I can’t get to any auctions. I can only create them. I have to use the website to manage auctions.

Saved Searches Don’t Work

I have several saved searches in my account that I regularly check. However, lately, I’ve been getting notifications that there are new items to view, but when I click on the tab to see the new listings, it takes me to a completely different page (th...

Resolved! Delivered Bug in Android App

Version updated 15th June 2022. Today I found to purchased items that showed as as delivered in the App when one had simply had notification that it had been posted. The other had had notification that it was being processed. Both immediately showed ...