Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Frustrated, annoyed

I am one more of your dissatisfied users that cannot access your website. Like many others I have been a been a loyal user for a number of years, all of a sudden I have been blocked from using your website because I cannot update your app. Sort this ...

Update

I need to update this app and I’m struggling pls can you help me?

My eBay app

Message popping up and doesn’t let me update as my phone is older but I am selling on eBay and can’t get in

User avatar by Explorer
  • 284 Views
  • 1 replies
  • 0 helpful

Can’t log onto my account

Can’t log onto my account, I’ve tried different ways but with no luck. Could you send me instructions as to how to overcome those problems. Thank you

User avatar by Pathfinder
  • 281 Views
  • 1 replies
  • 0 helpful

“Something went wrong” when trying to login in on apl

I opened up the app today to notice Im logged out and cannot seem to login. After trying all the troubleshooting methods Ive seen on previous threads I’m at loss Iphone 16 iOS 18.3.1Tried several reinstalls + restarting phone between them. Tried all ...

User avatar by Explorer
  • 131 Views
  • 2 replies
  • 0 helpful

iOS app - saved searches won’t load “we ran into a problem”

Latest version of eBay iOS app on iOS 18.1.2. This issue has been persisting for many months now, saved searches page will not load (see screenshot) Same issue when clicking on saved searches in app or clicking through saved search result app notific...

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User avatar by Adventurer
  • 155 Views
  • 4 replies
  • 1 helpful

ebay update

I have an ebay update that my phone is compatble with but won’t update, it just keeps looping from asking me to update, so I press to update, it goes to app store, I press update and it loops back to ebay needs an update I love ebay and cannot use it...

Update of eBay.

Had been using eBay now I’m locked in a cycle that doesn’t allow me to access you site. Don’t know how to gain access with new requirement to update.

User avatar by Enthusiast
  • 350 Views
  • 1 replies
  • 0 helpful