Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App not compatible with device??

I have a OnePlus 13 and right out of the box the play store says eBay is not compatible. I factory reset my phone and I still have the same issue. I used adb debugging and rewrote an eBay apk and forced installed the app. When I was finally able to i...

Update

Update is required when I push the button nothing happens  

Images uploaded are blank - Tried everything

This just started on my new S25. Everything worked fine for months but now every image I try to upload is blank.I restarted the app, restarted my phone, nothing works.I see this has been reported many times over the years.Any suggestions?Thanks in ad...

No sounds/badges/notifications on eBay uk app

I’m on iPhone 13. App updated all the time. Since updating to ios18 early Dec 2024 I don’t get sounds/badges/notifications for item ending/buyers contacting me. Have contacted Apple regularly since ios18 update who have ‘shared’ my phone and notifica...

Unable to update app

My iPhone and iPad will not run iOS 17 so I can use eBay. Both apple and eBay are bad for doing this….

User avatar by Explorer
  • 100 Views
  • 1 replies
  • 0 helpful

How to get item descriptions to show?

I am trying to understand how to get the text of my item description to show up on the first page when someone clicks on my listing. We all know how many buyers don't even seem to read descriptions, but I am not a sellers who doesn't care about that....

User avatar by Trailblazer
  • 207 Views
  • 5 replies
  • 0 helpful

photos

Photos are nice and clear and bright on my phone, but faded out on ebay. What am I doing wrong. Thanks

Resolved! 'Exclude Sellers' feature does not work for iOS

I've noticed that saved searches which exclude sellers do not work on eBay's mobile app. It seems that excluding sellers in your searches is a privilege of desktop users only. This is unfortunate because I am forced to scroll through hundreds of list...

Ebay Log in on iphone not working

All of a sudden I cannot log into my Ebay app on my Iphone. I uninstalled and re-installed the Ebay app. I rebooted my phone - nothing works. I keep getting the "something went wrong" error. I can sign in and out on my computer just fine. Has anyone ...

User avatar by Adventurer
  • 1310 Views
  • 9 replies
  • 0 helpful
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