Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to send messages

While using android app, some times it cant send messages. What is the reason?

Open item not recieved case not working!!!

The ebay app won't let me open a case for an item which was supposed to have arrived yesterday. Can anyone explain why this is happening?

Resolved! I can’t purchase anything

I just started having this problem where when I try to purchase anything ,it says my payment method is invalid. I’ve used 3 different credit and debit cards and the same message keeps coming up saying to check my payment method I don’t know what to d...

Ebay feedback

Hi therecan anyone point me in the direction of where I can contact Ebay regarding changes that I feel need to be addressed in the buying experience on the website, this relates to seller and item location description discrepancies and also postal me...

Resolved! Ebay app not working on Android phone for creating labels & printing labels last 2 days. Fix soon pl

Preview Listing - Unable to exit when in listing preview. (After latest App update)

After latest app update, I am not able to exit out of the preview screen.

App on iphone and ipad constantly failing

Mainly error (NSURLErrorDomain) cannot parse respinse (-1017) app is unusable right now. If you try again it says ‘oops something went wrong’

eBay stinks now.

eBay is horrible now as a seller. I'm done with this. Been with them 22 years and they are holding funds, charging me a % of shipping costs and tax!!!! What!!!!!!!!!!!!!! So tired to cancel a sale and can't even issue buyer refund now cause they are ...

Ebay App crashes on MacBook Pro

once started ,doesn't even let me sign up to my account.crashes unexpectedly,i use this Mac from new for two weeks and didn't manage to use Ebay App even once properly helpmeet or I'm giving this useless computer back

App does not update on front screen

This is the bit that drives me mad. The front screen is never up to date - all 3 items were posted 24 hours ago & still they show on the front screen. Each item was logged on eBay as sent 24 hours previously so it isn’t that. This has been a blip for...

Frozen App

What is going on?? The app on my iPhone is frozen I cannot use it at all!! I’ve rebooted several times and still nothing is responding to my attempts.