Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Inbox not showing buyer seller conversions

Had done the recent ebay iOS update and since then I’ve purchased three items and sold two items message these various sellers and buyers, and I’ve been unable to see their replies. Is this a bug with the messages software or is it a iOS app glitch?

Last update

After last updated my app on Android i can't see address of my buyers phone and can't put track information. Please change this error

User avatar by Adventurer
  • 98 Views
  • 0 replies
  • 0 helpful

Ebay app ignoring Do Not Disturb settings on phone

I have an Android phone with the Do Not Disturb settings turned on from 10 pm to 7 am. However, I am still receiving messages from the Ebay app during these hours. How do I stop receiving messages during these hours? I am trying to sleep and the mess...

Saved Drafts

I cannot find “saved drafts” on the app. I have 2-saved draft listings on my computer but I cannot find saved drafts on my cell phone app.

User avatar by Explorer
  • 3906 Views
  • 15 replies
  • 2 helpful

App issue

When I take photos, many times the app seems to reload and none of my work is saved. I am running the current version of the app on Samsung ultra S20 ultra 5G. I have adequate storage on my phone. This is costing time and money, please advise. Please...

Entire basket contents unavailable

My entire basket contents are all listed as unavailable. They were OK this morning, I purchased an item and checked out, and a two hours later the rest of the basket items say unavailable. All items are from different sellers. All are buy it now. All...

User avatar by Pathfinder
  • 246 Views
  • 4 replies
  • 0 helpful

disappearing listings.

currently two items that a buyer won vanished with no trace. no record. poof, gone. not the first time. always before payment. but no record of the listing ever existing at all.

User avatar by Rising Star
  • 161 Views
  • 3 replies
  • 0 helpful
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