eBay for Business on Facebook usually responds pretty quickly. Once and
a while I've had it take a day or so, which I'm fine with. I submitted a
message Saturday morning at 9am Eastern. I got back the standard "we'll
be with you shortly." Tuesday nig...
I just had a buyer file an INR. USPS shows delivered to mailbox. I
explained the situation to the customer, resubmitted the same tracking
number to the INR case, and am waiting for eBay to close it in my favor.
Not worried about it. But, this prompte...
Since the pinned post on handling disputes and chargebacks can't be
responded to, I'm creating an unofficial discussion thread for
it.kyle@ebay It would help sellers be more successful with disputes and
chargebacks if sellers could submit something l...
A customer emailed me about having trouble tracking a package. I'm
trying to respond by clarifying to track it through USPS, and that the
USPS tracking system has been down for about 2.5 hours. When I click to
send the message, I get this error. I've...
tl;dr = eBay can consider a fixed value (certain $ off an item) as
allowing a "free" product and give a policy violation for that. eBay has
told me they won't talk to me about this anymore, so this post is NOT
meant to get a staff member response. I ...
Actually, looks like we didn't get mail delivery today. And, I spoke
with PirateShip and they said the USPS tool was showing no pickups in my
area today. Maybe it differed by location?
Well, great. I scheduled a pickup yesterday through PirateShip, and it
scheduled for Monday. I Google'd it, and yesterday it said Friday was a
USPS holiday. I took the day off with 2 sources indicating no mail
service. Looks like eBay's going to ding...
@onefootflipper wrote:@sapphire_studio wrote:Yeah what is up with Minor
Chipping on Corners and Edges and Minor Surface Indentations and
Scratches meaning "NEAR MINT OR BETTER"? Like whaaat? Right given those
condition definitions I could plow almos...
@westchestervillage wrote: ...He didn't know we never got his agreement
to the partial refund message. We honestly never got it from this
site....You might want to see
https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2023/5/1685578448.html
and the v...
Look into filing a small claims lawsuit. You'd have to file in the
buyer's small claims court, but many courts still allow Zoom-type
appearances after they started doing that during COVID. Some require you
to get permission. It's still your word vs t...
