Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay Hub Access

My wifee is an Ebay lister, who listed via an Android phone and app.Until now all facets worked, however today she cannot access the HUb. Here access routine after openning the app is use the steps, Seetings - Help - Hub.Today on entering Help the fo...

Ebay Android app will not allow access to Ebay Sellers hub

Using an Andoid Application to sell on a Samsung phone.Everyting working until today. Trying to access the hub via Settings, Help, Hub. I only get a message Pardon our interruption...As you were browsing eBay, something about your browser made us thi...

Resolved! Ebay App after update works very slow

Hello. After update my App works very slow. I don’t know the reason. I’m a seller and have a lot of messages. It’s about 3100 messages. Maybe this is the reason. Before update my App worked great. I also tried with another account and everything was ...

User avatar by Rising Star
  • 2960 Views
  • 7 replies
  • 2 helpful

Bug: cancelled item still showing on app home page

I purchased an item but before I paid, the buyer cancelled the transaction (no longer available).However, every time I open the app, there is still a reminder that I need to "pay now" for this item on the home page. It has been more than a week!If I ...

User avatar by Adventurer
  • 103 Views
  • 0 replies
  • 0 helpful

please fix the app

The new update makes it so when click an item that you already purchased, it doesn't show the listing., All it says is "you purchased this item on blah blah". This is very annoying. Im trying to view the listing again to ither read the description to...

Newest upgrade sucks

Ever since I downloaded to the newest update to eBay, the app freezes after a few minutes of use and stays frozen until I delete the app and download it again. I’ve had to do it a dozen times already and it’s getting really old!!

"Sell Similar" changes listing options on iOS app

I have items that I will list as a quantity of 1, and when they sell, I usually select "Sell Similar".When this is done from the web, all the previous options are kept. When I do this from the iOS app, it decides to change really important options fo...

Unbelievable

I'm running the oldest allowable android version of the app... 6.75.0.1 to keep the use of my internal storage consumption at a minimum.. HOWEVER!!!...As my supposedly vulgar/threatening message in May of 2022 regarding this issue woke someone up at ...

What happened to the app?? It is GARBAGE for sellers now!!

I HATE whatever they did to the app, I find it almost useless as a seller!1) I can't look at any sold items to view pics and such when considering buying something to flip.2) I can't see my OWN sold items! I had a buyer send a question about an item,...

Scam site

Been scammed out of 500aud, no correspondence from anyone robot or human at eBay, submitted over a dozen reports, cannot leave feedback on sellers page, eBay buyer protection isnt real, just a marketing tactic. 3 months now and the only message I hav...