Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app not connecting

Ebay app not working, not connecting in 23455 area. Can't sign in and can't browse categories for past few days. Web based Ebay works, just the App does not connect.

App forgets me

I’ve been selling on eBay for quite some time & almost always use the app for listings. Today, for the first time since forever, when attempting to publish a listing, I was prompted to enter my email. Then to enter my zip code. Is anybody else having...

User avatar by Adventurer
  • 167 Views
  • 3 replies
  • 2 helpful

App’s stopped showing full purchase history

The app has recently stopped showing my 2021 purchase history before 15/08/21. I can select 2020 or 2019 history and all purchases for those years are displayed but if I select all or 2021 it will only show me purchases made since 15/08/21. I’ve trie...

User avatar by Rising Star
  • 390 Views
  • 9 replies
  • 1 helpful

Apple Pay issues

If I add an item to the basket, using a non-Apple device, then try to buy the item later on an apple device (iPhone, iPad, MacBook, etc), Apple Pay doesn’t appear as a payment method on the apple device. The item must be removed from the basket, then...

Feedback icons are gone

Why are the feedback icons no longer on my Purchases screen? I was able to tell immediately if a seller or I provided feedback. Now they’re gone????

Message links don’t work from the App

eBay send you messages in the app with links in them and they don’t open in the app. You get sent to the website where you end up in a perpetual loop of link to login. I contacted them to be basically told I should be using a desktop or laptop and Ch...

User avatar by Enthusiast
  • 124 Views
  • 1 replies
  • 0 helpful

App won't work on new chromebook

I purchased a new chromebook mainly to use for apps such as this and cannot get ebay to do anything except open up to a screen that says eBay then it more or less immediately freezes. I have uninstalled the app twice and put it back on as well as dou...

User avatar by Pathfinder
  • 340 Views
  • 2 replies
  • 0 helpful

Crash

App crashes after a few seconds when ever opening the App

Sign in issues

I am not able to log in to iOS app on my iPhone using the same detail I use on the app on my iPad and on safari on my phone help?

deleting items from basket

i have added a while load of items to basket and will often review what i want to purchase or remove from basket it is so annoying that each time i remove an item the whole thing refreshes and i have to scroll through all over again this needs sortin...

User avatar by Explorer
  • 102 Views
  • 0 replies
  • 0 helpful
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