Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Fraudulent activity

Hello I been trying to return some coils that I ordered the seller refused to refund my money back amd I been trying to get in contact with eBay and I received a call stating it was a representative and that they were going to help me with the refund...

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Android notification settings keep getting lost

I've noticed over the last year (likely years) that app notification settings are occasionally discarded and everything is enabled again. I notice this when I get a notification like "Shop designer handbags from Linda's Closet". This is just pure spa...

Emails?

Does anybody know how to stop getting emails from eBay? For instance, my messages and offers will get sent to my eBay messages inbox (totally fine obviously) but also my email inbox. How do I get it to stop sending to my email inbox as well? Thank yo...

find

finding parts is a hassle for me I only see a warning screen in my application to add a specific vehicle and I just want to search I do not want it to be an obligation to add a vehicle how do I remove that screen 

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User avatar by Explorer
  • 119 Views
  • 2 replies
  • 0 helpful

Notifications not working

My notifications option seems to be down. Im unable to send or read previously sent messages. Not sure if it has anything to to with an app upgrade earlier today.

User avatar by Explorer
  • 101 Views
  • 1 replies
  • 0 helpful

EBay app technical issues on iPadOS 16

The EBay App on IOS16 Ipad has some issues:The search field does not display and you cannot see the text you type. If you press enter afterwards it does perform the search.In fact, any text field just ends up with a white box showing nothing.The filt...

User avatar by Explorer
  • 180 Views
  • 2 replies
  • 0 helpful

Messaging bug - sluggish typing

New messaging looks good, but when you are back and forth with a few messages, the typing input gets more and more laggy as the conversation grows. Please fix?!

Listing error

Hi. Just gone to list an item on the app and the currency box for pricing shows as U.S. dollars . The list itself shows live as pounds sterling which is the main thing. Anyone else seeing this glitch?

Resolved! Recent searches missing

Since previous application update, only the daily offers do appear on the main page, the recent searches are missing. This was a nice default info displayed on the main screen before.Current update (6.82.0.1) downloaded, did not fix this symptom. Ple...

User avatar by Explorer
  • 205 Views
  • 3 replies
  • 0 helpful

Resolved! Search for items

A problem I'm having i dont know if its just me or its happening to other people as well, the problem I'm having is the ebay app is not showing item condition in the filters anytime I search an item if I want to see new or just used condition its not...

User avatar by Adventurer
  • 637 Views
  • 8 replies
  • 3 helpful
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