Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ios app adds filters without notice or permission

I have been conducting a regular search for items with the image of the mascot for National Bohemian beer, Natty Boh, for some time using the app for ios. I intentionally wanted my search to include "All Categories" because I'm interested in all Nati...

New handmade items show as pre-owned in Google? Why?

I sell new handmade items and they are listed as new, however when I see them come up in searches on Google they show as pre-owned. Does anyone know why this happens and how to get it to display correctly? I've seen this showing on another store as w...

Resolved! ebay asking for identification

I recently set up a ebay selling account. And sold my first item! The only problem is I wasn’t able to accept payment, becuase I had to verify my identity. They sent a email with AOL, I was wondering if this is the real ebay and it’s not a scam?  

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User avatar by Adventurer
  • 392 Views
  • 17 replies
  • 0 helpful

Proof Ebay is TRASH

  As you can see I'm KingKushhh. Multiple times now at auctions I've screenshot this **bleep**. Everytime I submitted a bid I was outbid as soon as it submitted. As you can see says I bid against myself multiple times. Not true. Then at the end I bid...

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Resolved! About posting a listing from the ebay android app

Hello everyone, is it possible to list an item on the ebay android app exactly like on a windows computer... is it easier to do it on the app or on the computer ? i think it's easy to do on the computer, it's my opinion .anyway what do you think abou...

My Saved Searches aren’t loading

every time I try to look at my saved searches on the app, I receive an “oops!” error message and my searches don’t load. I am able to access my saved sellers and watchlist etc but not the saved searches

Watch what you buy

I used to really use EBAY platform and enjoyed it but I’ve had 2 totally different situations that they did not help me with w/ one going against their on policy. I eventually gave up on it and EBAY as a seller and buyer. Needless to say there was no...

Failure to open ended items

Hi. I would like to ask about a problem I've observed with the eBay android app where I can't view or open closed or ended watched or purchased items.they don't open. What could be the problem? And what's the solution to this?

User avatar by Explorer
  • 121 Views
  • 1 replies
  • 0 helpful

The line of the recipient's phone number in the delivery address for sellers has disappeared.

The line of the recipient's phone number in the delivery address for sellers has disappeared. We have to arrange delivery without a phone. Without specifying a mobile phone, the backlog of orders increases. Very uncomfortable. Urgently return the pho...