Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app stopped working a month ago with iphone software 12.5.6

A month ago roughly, the ebay iphone app refused to work without an update. Ebay app stopped working a month ago with iphone software 12.5.6 I was actually using the previous iphone software, and did the update on my phone. The updated ebay app 6.91....

New handmade items show as pre-owned in Google? Why?

I sell new handmade items and they are listed as new, however when I see them come up in searches on Google they show as pre-owned. Does anyone know why this happens and how to get it to display correctly? I've seen this showing on another store as w...

transferring my pictures from my mobil phone

Resolved! ebay asking for identification

I recently set up a ebay selling account. And sold my first item! The only problem is I wasn’t able to accept payment, becuase I had to verify my identity. They sent a email with AOL, I was wondering if this is the real ebay and it’s not a scam?

Error message for Saved Searches no longer viewable

After the last update I can no longer view my saved searches. I get an error messages.

iOS app does not update order cost correctly on multiple quantity

iOS app does not update the itemcost for quantity >1. It does update the shipping cost. Expected result is for both the item and shipping cost to update. Screenshots demonstrating: quantity 1: quantity 6 - note item cost is the same but shipping cos...

iOS App is not uploading photos in the correct order

Since yesterday, when I attempt to add several photos to a new listing, they are not uploading in the correct order I select. I am having to upload them 1 at a time, which is time consuming. Anyone else having this issue?

Proof Ebay is TRASH

As you can see I'm KingKushhh. Multiple times now at auctions I've screenshot this **bleep**. Everytime I submitted a bid I was outbid as soon as it submitted. As you can see says I bid against myself multiple times. Not true. Then at the end I bid...

Resolved! About posting a listing from the ebay android app

Hello everyone, is it possible to list an item on the ebay android app exactly like on a windows computer... is it easier to do it on the app or on the computer ? i think it's easy to do on the computer, it's my opinion .anyway what do you think abou...

My Saved Searches aren’t loading

every time I try to look at my saved searches on the app, I receive an “oops!” error message and my searches don’t load. I am able to access my saved sellers and watchlist etc but not the saved searches

Watch what you buy

I used to really use EBAY platform and enjoyed it but I’ve had 2 totally different situations that they did not help me with w/ one going against their on policy. I eventually gave up on it and EBAY as a seller and buyer. Needless to say there was no...

Notifications "interested in" ambiguity: viewed items vs watched items

The Android app has notification settings under "Shopping updates" with descriptions including the text "items I'm interested in". These are: "Item ending" and "Item updates". I seem to receive notifications for items I've merely viewed (which I don'...

Failure to open ended items

Hi. I would like to ask about a problem I've observed with the eBay android app where I can't view or open closed or ended watched or purchased items.they don't open. What could be the problem? And what's the solution to this?

The line of the recipient's phone number in the delivery address for sellers has disappeared.

The line of the recipient's phone number in the delivery address for sellers has disappeared. We have to arrange delivery without a phone. Without specifying a mobile phone, the backlog of orders increases. Very uncomfortable. Urgently return the pho...