Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Location and shipping address issue.

My primary shipping address is locating in US. But When I change Countries and Regions option to a country which could fit the usual currency I use. The new ebay app will ignore the primary shipping address and show the items can't ship to my address...

Contactes

Pourquoi je rentre pas sur mes achats ? 

User avatar by Enthusiast
  • 119 Views
  • 0 replies
  • 0 helpful

24 images MOBILE APP JUNK

24 IMAGES MY REBEL ASS.. Tech company huh? well your technology never works as it should.. I beleive I could take some High School Kids and a couple retired execs from my Rotary Club and run this company better.. Got to be someone somewhere intereste...

Notifications

PLEASE PLEASE PLEASE reinstate the quiet time option in notifications. I am getting extremely annoyed at being awoken during the night by notifications. Why has this very useful option been removed?

Can’t print Standard Envelope labels with app

You get the option to buy the label, but the issue is with the size. I’m guessing because I use a label maker for all my other postage, the eBay app forces the size of the standard envelope label to be 2x7, and there is no way to change it unless I l...

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Returns accepted- problem when listing items

HiJust wanted to raise the issue of return settings via the iOS app. when I try to change the settings to no returns when listing via the app, the setting automatically changes itself back to returns accepted. This happens also when trying to revise ...

User avatar by Explorer
  • 117 Views
  • 1 replies
  • 0 helpful

Critical bug. Bids/Offers screen crashes app every time

The latest app update 6.66.0.3065 crashes the app every single time I try to view my bids. Seems to be the only screen that crashes, but it's obviously an essential function. I have deleted and reloaded the app twice with no effect. Rebooted as well....

User avatar by Adventurer
  • 307 Views
  • 3 replies
  • 1 helpful

Camera flash not working

Hello, I use my phone for listing. Since yesterday, the option for the camera flash is gone when I take a photo. I uninstalled and reinstalled the app 3x and it is still missing. I have to take photos first with my phone and then insert them. More wo...

User avatar by Guide
  • 956 Views
  • 9 replies
  • 1 helpful

Lot of time-wasters on Ebay

Hello,I'm seller on Ebay few years.I can see there are lot of buyers: time-wasters on Ebay.They left bid and did not pay for items.No communication with buyers, no reply.My description clearly says: no time-wasters please, don't place bid if you don'...

Hidden details

After buying an item I am then unable to see any images or description later, all that is shown is the blue option boxes to contact seller, give feedback etc. Only once did the information appear as it should when I refreshed screen. I am using lates...

User avatar by Adventurer
  • 346 Views
  • 7 replies
  • 0 helpful

Sold and completed item images missing

Going through my own or others completed/sold items, I can't see the image preview that lets you go in and check the item details. This started about a fortnight ago on an older version, now updated app but still the same. It sometimes fixes if you r...

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