Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay app ignoring Do Not Disturb settings on phone

I have an Android phone with the Do Not Disturb settings turned on from 10 pm to 7 am. However, I am still receiving messages from the Ebay app during these hours. How do I stop receiving messages during these hours? I am trying to sleep and the mess...

Saved Drafts

I cannot find “saved drafts” on the app. I have 2-saved draft listings on my computer but I cannot find saved drafts on my cell phone app.

User avatar by Explorer
  • 3871 Views
  • 15 replies
  • 2 helpful

Can’t Turn On Two-Step Verification

I want to turn on two-step verification, but when I tap that option in “sign in and security” the bar flashes but doesn’t open or toggle to the “on” status. It just flashes, recognizing I tapped it, but not doing anything and staying in the “off” sta...

App issue

When I take photos, many times the app seems to reload and none of my work is saved. I am running the current version of the app on Samsung ultra S20 ultra 5G. I have adequate storage on my phone. This is costing time and money, please advise. Please...

Entire basket contents unavailable

My entire basket contents are all listed as unavailable. They were OK this morning, I purchased an item and checked out, and a two hours later the rest of the basket items say unavailable. All items are from different sellers. All are buy it now. All...

User avatar by Pathfinder
  • 240 Views
  • 4 replies
  • 0 helpful

disappearing listings.

currently two items that a buyer won vanished with no trace. no record. poof, gone. not the first time. always before payment. but no record of the listing ever existing at all.

User avatar by Rising Star
  • 161 Views
  • 3 replies
  • 0 helpful

Feedback on eBay iOS app not working

Can’t leave feedback. Keeps coming back with an error. Tried signing out, restarting phone, deleting and reinstalling app. Still not working. Messages and other functions working.  

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Fraudulent activity

Hello I been trying to return some coils that I ordered the seller refused to refund my money back amd I been trying to get in contact with eBay and I received a call stating it was a representative and that they were going to help me with the refund...

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