Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sort shoe sizes

It seems counterintuitive to not display the sizes of shoes in numerical order. This has to be a glitch because they are always in this order no matter the search or search results.

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Resolved! Feedback numbers

On my iPad app it use to have my total number of feedback I’ve earned/received over my years as a member. I worked very hard to get over 800. As of today that number is gone!! If you go in under my name, it sends me to my store, then when you go to t...

User avatar by Rising Star
  • 261 Views
  • 4 replies
  • 0 helpful

eBay app

   eBay Check balance doesn’t appear in my eBay app whats going on?

User avatar by Enthusiast
  • 142 Views
  • 1 replies
  • 0 helpful

App displays wrong details

I cant use app because it requires confirmation text, unfortunately the phone number is incorrect so I’m unable to go further and use the app as required.

User avatar by Enthusiast
  • 144 Views
  • 1 replies
  • 0 helpful

Inbox not showing buyer seller conversions

Had done the recent ebay iOS update and since then I’ve purchased three items and sold two items message these various sellers and buyers, and I’ve been unable to see their replies. Is this a bug with the messages software or is it a iOS app glitch?

Last update

After last updated my app on Android i can't see address of my buyers phone and can't put track information. Please change this error

User avatar by Adventurer
  • 96 Views
  • 0 replies
  • 0 helpful
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