Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

An order was placed without permission on my card.

I will never order from eBay again. I placed an order then canceled it. My mistake I used my company card. It looks just like my personal card. As soon as I placed the order I called spoke with a gentleman and he canceled the order. He told me I can ...

Resolved! Sign in

When I used to sign in to my ebay account, I type the e mail & password correctly. But it goes to a verification tab & says to fill recaptcha. Is this happens to everyone or only me?

Android App Translation Discrepancy German 2FA PSD2 SCA

OS: Android 10Device: davinci (Xiaomi Mi 9T)Packet: com.ebay.mobileVersion: 6.88.0.2 (6088002) and 6.85.0.1 (6085001)Source: Google PlayMarket: de-DE I want to inform you of a translation discrepancy in the eBay Android App for Germany when using the...

item sold on search

When I search an item, I can not turn on the "sold" to search for sold prices. It workings on the computer, but no on the phone. Thanks for any help.

Alerts report shipment as arrived

I get alerts that indicate an item has arrived but they are incorrect. They should say shipped

Latest app update

the latest update has misleading info on bids page - postage costs not shown, and one I think showing buy it now after I’ve bid

Can only upload 12 images [not 24] from iphone using ebay app

I can upload 24 images using my laptop, but I can only upload 12 using the ebay app on my iphone. Is anyone else having that issue?

I phone app crashing when using photo to upload photos for selling

The App crashed again today. It crashed two days ago I uninstalled it and reinstalled the app. I have I phone X with IOS 16.1.1. I did not try to use it again until today. It locks up when I try to upload picture to ebay for selling from my phone thr...

Ebay Hub Access

My wifee is an Ebay lister, who listed via an Android phone and app.Until now all facets worked, however today she cannot access the HUb. Here access routine after openning the app is use the steps, Seetings - Help - Hub.Today on entering Help the fo...

Ebay Android app will not allow access to Ebay Sellers hub

Using an Andoid Application to sell on a Samsung phone.Everyting working until today. Trying to access the hub via Settings, Help, Hub. I only get a message Pardon our interruption...As you were browsing eBay, something about your browser made us thi...

Resolved! Ebay App after update works very slow

Hello. After update my App works very slow. I don’t know the reason. I’m a seller and have a lot of messages. It’s about 3100 messages. Maybe this is the reason. Before update my App worked great. I also tried with another account and everything was ...

Bug: cancelled item still showing on app home page

I purchased an item but before I paid, the buyer cancelled the transaction (no longer available).However, every time I open the app, there is still a reminder that I need to "pay now" for this item on the home page. It has been more than a week!If I ...

please fix the app

The new update makes it so when click an item that you already purchased, it doesn't show the listing., All it says is "you purchased this item on blah blah". This is very annoying. Im trying to view the listing again to ither read the description to...

Newest upgrade sucks

Ever since I downloaded to the newest update to eBay, the app freezes after a few minutes of use and stays frozen until I delete the app and download it again. I’ve had to do it a dozen times already and it’s getting really old!!

"Sell Similar" changes listing options on iOS app

I have items that I will list as a quantity of 1, and when they sell, I usually select "Sell Similar".When this is done from the web, all the previous options are kept. When I do this from the iOS app, it decides to change really important options fo...