Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Uploading pictures to listings does not work

I have tried multiple times to upload pictures to listings and it does not work.I can’t create any new listings as I cannot upload picturesi successfully managed to get one to add to a listing which is a close up of the item but no more. So frustrati...

Edit condition summary,see completed listings

I like having the phone app, but will not be using it as much as id like because it is deficient in the following: Can't edit the condition detail/seller comment section of listings created on desktop Won't show the listing clicked on in search of co...

Can't edit condition descript/summary

The app is no substitute for desktop. The condition summary, aka, seller's notes is visible, but can't be edited in the app. Such a conflicting message. EBay wants it to be important: it is the only thing guaranteed to be shown in its entirety to buy...

Fehlerhafte Anzeige Versandkosten

Hallo, nach dem letzten Update werden nei der Android App in der Beobachtungsliste falsche Versandpreise angezeigt. Teils steht da "zzgl. Versand", teils viel zu hohe Werte, selbst bei Artikeln mit kostenlosem Versand. Dringend korrigieren !! MfG Fra...

No supported browser found to open the link, message

In the Android app when I try to check out and use PayPal, I get that message, if I go on the web site I have no problem, let me also mention that I've been using ebay and PayPal together for many years never had this issue, if I can't use PayPal I w...

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eBay Watchlist Update

I've noticed that the watchlist has updated to resemble the Bids and Offers tab, is there any way to undo this change as I find the new style laggy and somewhat clustered, and the list by price doesn't even work very well anymore

Saved searches not loadinng

I can’t access my saved searches via the app. my saved sellers load fine but whenever I click on saved searches it just says “oops! something went wrong”

Android app

I've just tried emailing eBay about an issue with my Samsung phone. I've noticed at the bottom of the page where it says Sort Filter, it's blocking the part where it says Related searches. Has anyone else had this issue?

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Suspended

Re: reinstall my original Ebay app without losing my information

Active Listings Not Showing after update to 6.91.0

Updated iOS app to 6.91.0 after that going to active listings it shows “you don’t have any active items” same thing when I go to send eligible offers I have thousands of listings as well as hundred of offers I can send but can not see any of them. So...

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