Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Selling - Orders number incorrect

For a while now I have had an issue where the number of orders on my eBay app are incorrect. I've tried unarchiving and archiving listings on both the app and the desktop site, but to no avail. Is anybody able to look into this for me? I'm not sure i...

Notification and image upload issues with the app on Samsung Galaxy S23s

Does anyone know if there is app issues spefically with Samsung Galaxy S23s? I've recently changed to one from a S20 which worked fine but the camera failed so i upgraded to an S23. My wife has had a S23 for a while and hers has never played the cach...

Why is the Ebay app trying to get into my Google Authenticator 2 factor app?

Why would my Ebay app on mobile (apple) do this behavior? Attached screenshot below. While I was looking at my postings I see a new promo banner "Save $5 with code expires March 19" its using that venmo promotion. I look around my own postings where ...

Screen Shot 2025-03-15 at 9.27.41 AM.png

Handling multiple accounts on phone

For those who have multiple accounts, how do you do that?Normally that is a bit easier to do that on a PC, as you could have different browser, each one handling a dedicated account. But on the cellphone, it is more challenging as they Ebay app can h...

Searching for brand names issue

My new 2025 iPad will not list any brand names under the search section of the eBay app. The brand name comes up pretending you can search but says “popular brands” and only lists 4-5 brands. When I try to type in a brand name not on the 4-5 suggeste...

Not my EBay account. Impossible to get help. Spoke to advisor on Friday and told to wait 48 hours.

I need to delete this app completely and recover my old account which I have had over 20 years.

Face ID no longer working on app

Face ID stopped working on the eBay app a few days ago, there are no options available to turn any passkeys on. When I try to turn it on, the only option is Microsoft authentication, when I try that—it says nothing is available. All of my other apps ...

"Listing Errors Looks like something is missing. Please fix any issues and try again. Photos"

When making listings of my clothing items on my iPhone, I get this error. This is after the update. I am taking photos directly with my iPhone to put in my listing (ie not uploading from my photo library). Then I edit and crop them. To get past this,...

Sending me home after a few minutes of viewing/searching

I need some assistance. I’ll be viewing items to bid on or purchase and after a few minutes, EBay sends me back to the home page. I’m so frustrated with this. I checked for updates and no new updates. I’ve deleted the app reinstalled the app. If I cl...

Annoying App Closure

am I the only one who finds it ridiculous and extremely aggravating when you’re using the app, go over to Safari to research something, go back to the eBay app only to find it closed itself out and you have to try to find your way back to where you w...

Latest version

I have an iPhone 7 running iOS 15 and the new update won’t allow me to use this app on my phone. It says I can download an earlier version but it keeps defaulting to the IOS 17 update. Can anyone help please

Getting the app on my ipad

Unable to add the app on my iPad as it says it requires a higher iOS than I have but all updates to iOS have been done

Search is not working in the moble app everything retuns no results

hi search from the mobile app is not working, see screen shot for example.It's on an android phone,App is fully updated,I closed and cleared the app to restart it (didn't help)

iOS Mobile App - can’t login “Something went wrong”

I cannot log in to the iOS mobile app, when I try I get the message “Something went wrong”. I have tried:- resetting my password- deleting and redownloading the app- making sure it is the latest app version- updating my iOS softwareHas anyone solved ...

app currently unusable

today while using the app (v6.165.0.2) i got popup saying that my current version will no longer work and i need to update. annoying, since it's not that old, but fine. i go to the play store and it says that the latest version (v6.201.0.1) won't wor...