Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App update, fix for ios15 users

This worked for me on an ios15 iPhone. Open the app so the pop-up displays. Open a browser and log in to eBay. At the top of your browser window, you should see a banner saying ‘eBay: buying and selling online, open in the eBay app’, with a blue ‘ope...

User avatar by Adventurer
  • 1029 Views
  • 10 replies
  • 9 helpful

Need older version of eBay app it says...

Keep getting a message to update but I can’t as we have an old iPhone 6 Plus. Messages say we can download old version., but when I go to the App Store, I don’t see an older version. I can’t update IOS to 13 or latest , so a solution of updAting to t...

User avatar by Adventurer
  • 1322 Views
  • 12 replies
  • 1 helpful

Access to eBay blocked

Been buying from eBay for many years now However it appears that this has at an end now as the App will not allow me to update eBay on my iPhone 8 Plus which is a Top well desired iPhone to have.looks like Amazon and Gumtree will be getting my trade ...

User avatar by Enthusiast
  • 69 Views
  • 1 replies
  • 0 helpful

Just wow.

So we can’t use eBay without turning on app tracking? Here’s a thought…. I will NEVER turn on any kind of tracking for Google, they obviously think we need eBay or something. I don’t sell things I only buy them so my wife thanks you for saving my ban...

User avatar by Explorer
  • 159 Views
  • 7 replies
  • 0 helpful

Resolved! Cannot Revise or Relist items using Android 14

Hi ThereSince last week, probably after an update, I am unable to Revise or Relist items on eBay.I am using a Samsung S24 running on Android 14. I am using the latest eBay app. I am currently using the website to manage my items. I see the following ...

User avatar by Rising Star
  • 134 Views
  • 3 replies
  • 0 helpful

Ebay app not working

Ebay, fix this DUMB decision of your's - not supporting older OS'. I used to buy almost every day with my older Android 9 phone. If you think that You will force me to upgrade my phone just for Your amusement - you are wrong. There is one thing I wil...

Where is the sent messages tab

Old post never got answered. Where is the sent messages tab. Cant find on the app, chrome or edge. Using desktop, laptop and app dont show a sent message tab. Also where is the offers sent tab?

User avatar by Adventurer
  • 166 Views
  • 12 replies
  • 0 helpful

The eBay app will not let me login. I’ve deleted it and reinstalled it still won’t work.

Yesterday, I could not use the eBay app to login. I had to use a regular browser to list my items for sale later on in the day. I try to use it again and it worked today. I tried to login and it will not let me please help. I checked to see if the sy...

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