Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Suggestion for Item Description in the app

As both a seller and buyer, I feel the item description section needs an update on the app. Most people don't check everything before buying, and requiring a click to view the description is resulting in buyers missing crucial details. The simpler th...

Resolved! Can’t update app

Have old phone and update app doesn’t work. Can no longer get on eBay without message popping up to either exit or update.

Resolved! No keyboard on ebay

Since Monday the keyboard does not pop up when I go to sell a item, I get the camera for barcodes but cannot list any other items like clothes that don’t have a barcode, how do I get my keyboard back please I use a iPhone 11 to do all my selling many...

Android app not displaying info

Tried searching for some resistors and have had this as the results. No update available, Samsung Galaxy flip 6 so near enough current android, no roots or mods. Tried uninstalling and reinstalling, what's going on?

Latest update glitching

Having just updated the app, I’m now having issues where items aren’t rendering rendering on search and I’m getting blanks. Tried to attach a screen shot but it won’t let me

Using Ebay app on MacBook Air M2...

Can anyone please say if the ebay app for ios/apple devices is also good on the MacBook Air M2 laptops..? I saw on the Apple app store page on the web that the ebay app "is designed for iPad", which it says near the top of the page.. So I'm just wond...

Resolved! Sell one like this button missing

I use the app to sell, and usually i can search an item, find it and do a “sell one like this” and it helps by filling in the attributes for me and then i can update anything I want changed and enter pictures, title etc. but i went to do some posting...

‘Use secure browsers’ policy

I am trying to message a seller using the eBay app but keep getting this error message that your app doesn’t comply with Google ‘Use secure browsers’ policy. I have updated the app but still keep getting the same message I am using a iPhone.

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