IOS app does not upload listing images

[emeliasmith121]

Hi, I was trying to upload images to a listing using the eBay app. The app has been updated. 

When going to upload images, where the screen has + boxes and says “add detail”, and provides the new option for video, when going to image select and selecting multiple images, then selecting “add” - nothing happens. No error or fail, the app simply does not upload the images / acts as if you selected nothing.  

I uninstalled and reinstalled the app. No difference. I used the safari browser and managed to upload images. Checked the app has all the permissions it needs. 

This is extremely frustrating, fix it. 

[wastingtime101]

@emeliasmith121 

File a tech report - it's fast and easy and eBay does review these reports.

Options through the app:

1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.

2. Anywhere you see the three dots or the ? you can tap on that to file a report. Screenshot below.

[emeliasmith121]

Fab - thank you!