Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to use eBay anymore after latest updates

Like hundreds of others, I cannot download the latest App or even an older one anymore! Bye bye ebay, cannot believe we can no longer use eBay just because we have old phones. well done for loosing thousands of loyal users in one swoop!

Unable to accept or counter offers on seller page.

I have not been able to accept or counter offers on the mobile seller page this week. I have to do a work around and go to email to respond. I have the most recent Chrome addition and have reinstalled my Ebay app with no change. Is this a technical p...

EBay account

Hi, I am unable to login to my eBay account. It says “app update required” but then when I press update it keeps me in a loop always saying update required. Is this something you could help?thanks in advance.

Resolved! I can’t update my account it won’t let me

It won’t let me update

Sending offers from mobile app is complete headache

When you send an offer from mobile app it always returns to the top of the list after sending an offer which makes the interface completely unuseful if you need to scroll trough your listing and send offers for specific items

EBay app error

My eBay app wouldn’t let me sign in just kept saying ‘Somethings not right’ I tried; - Uninstalling and reinstalling multiple times - Turning my phone off and on again app now won’t install at all just says ‘waiting’- I have a IPhone 13, update to da...

Unable to update app

Unable to update appDespite trying many times. As a result to access eBay which is a shame as I’ve been using eBay for decades. eBay really need to look into this because not everybody has a brand-new phone and they will loose customers.

App saying version expired

My app is saying app expired but there’s no updates available I’ve deleted and re downloaded but still not working

EBay app still will not open on my iPad Air 2

I've deleted the EBay app and downloaded the app again from the App Store, but I’m still getting a message to update…… I’m just going round in circles

Need older version of eBay app it says...

Keep getting a message to update but I can’t as we have an old iPhone 6 Plus. Messages say we can download old version., but when I go to the App Store, I don’t see an older version. I can’t update IOS to 13 or latest , so a solution of updAting to t...

Access to eBay blocked

Been buying from eBay for many years now However it appears that this has at an end now as the App will not allow me to update eBay on my iPhone 8 Plus which is a Top well desired iPhone to have.looks like Amazon and Gumtree will be getting my trade ...

Just wow.

So we can’t use eBay without turning on app tracking? Here’s a thought…. I will NEVER turn on any kind of tracking for Google, they obviously think we need eBay or something. I don’t sell things I only buy them so my wife thanks you for saving my ban...

App asking to be updated but not working

App not updating when clicking on open in App Store

eBay online shopping & Selling

I've got an Samsung S10 with Android 12. When trying to install from Google Play it gives message that this app don't work on this unit.What is the minimum requirements?

Resolved! Cannot Revise or Relist items using Android 14

Hi ThereSince last week, probably after an update, I am unable to Revise or Relist items on eBay.I am using a Samsung S24 running on Android 14. I am using the latest eBay app. I am currently using the website to manage my items. I see the following ...