Seller News: June 2025
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Forum Posts
How to update your eBay app
If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...
Resolved! Update to app
Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.
Can we ship multiple items?
I find myself having to use the non mobile site on my phone, I was wondering if there was a way to buy shipping for multiple items on the mobile app.
Do you like to list on mobile? Here's a very useful tip!
Go to your phone's dictionary and create your own words. When you start to type the keyword it will autofil whatever you want. For instance I have "30 day returns accepted - shipping is free priority mail" that I put on a good portion of my listings....
The last update dont let me buy
the last update does not allow me to finish my purchase, and when there is the option to “send an offer” it does not allow me.i already uninstalled the app back installed to try to remedy the problem and it remains the same.
Update Wallet
Can’t find wallet to update CC details. Very clumsy and no directions where to find menu to edit/update.
Resolved! Current ebay app "update" problems
I had to try to erase things from my phone all because you stopped my eBay app from working, in order to FORCE me into "updating" it!! Putting me through this coercion is DISRESPECT, making me seriously contemplate removing your app from my phone. If...
RETURN PROCESS AND PROCEDURES
Item I have must be retutned and account credited. No info on procedure. Have tried to contact seller but unable to get a response. (CS@ORANGECONNEX.COM) TRACKING 9274 8902 4104 1100 0393 6474 86..This was purchased via E-Bayand looking for refund. O...
Uploaded and accepted video quality issues
When I uploaded a video into my listing at 1080p, via my iphone and the ebay mobile app, the video was accepted but has come out very blurry to anyone viewing it on the listing. How can this problem be solved? Thanks!
No android notifications?
hello why am i getting absolutely no notifications on my phone? everything in the settings is turned on i've missed quite a few bids because of this issue.
Void label
I need to void a shipping label and get a new one to cover a package of 45 lbs
Can't get logged in on the ebay app
I get an error message when trying to use the ebay app. This started happening Tuesday night. Ebay needs to fix their app. I can't use my phone to get on ebay and this is a big inconvenience. Please advise.
Annoying promotional notifications
Well, the title says it all. Please don’t do that or alt least provide a way to unsubscribe from these messages or turn them off completely. And no, I don’t want to turn off notifications for eBay, since they are useful for me. Please stop hijacking ...
Hiding Purchases
Whenever I order something and it comes in and everything is what I was expecting then I like to remove/hide the purchase. It was working for awhile then all of a sudden it does not or will not hide the purchase on the app. However if I login with a ...
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