Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Camera flash not working

Hello, I use my phone for listing. Since yesterday, the option for the camera flash is gone when I take a photo. I uninstalled and reinstalled the app 3x and it is still missing. I have to take photos first with my phone and then insert them. More wo...

User avatar by Guide
  • 948 Views
  • 9 replies
  • 1 helpful

Lot of time-wasters on Ebay

Hello,I'm seller on Ebay few years.I can see there are lot of buyers: time-wasters on Ebay.They left bid and did not pay for items.No communication with buyers, no reply.My description clearly says: no time-wasters please, don't place bid if you don'...

Hidden details

After buying an item I am then unable to see any images or description later, all that is shown is the blue option boxes to contact seller, give feedback etc. Only once did the information appear as it should when I refreshed screen. I am using lates...

User avatar by Adventurer
  • 337 Views
  • 7 replies
  • 0 helpful

Sold and completed item images missing

Going through my own or others completed/sold items, I can't see the image preview that lets you go in and check the item details. This started about a fortnight ago on an older version, now updated app but still the same. It sometimes fixes if you r...

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Missing Views

All of our items that had views last night have 0 views this morning. My app is IOS and my partners is Android. What’s gone wrong? Not very helpful when you have offers you can’t see how many views to aid your decision. Please reinstate it. This happ...

chrome book

hi all i have a chrome book and i have tried to down load the e-bay app from the play store it is very slow to down load and then it wont open properly any help is welcomed

Notifications

Please fix the notifications issue that I have been dealing with for awhile. I haven't gotten any caching sounds, which isn't on my end since I have my notifications turn on. I also don't get bid caching sounds either. You're a billion dollars compan...

User avatar by Pathfinder
  • 97 Views
  • 1 replies
  • 1 helpful

Resolved! eBay app freezing when trying to sort search items

There’s been an annoying bug in the app for iOS for at least 3 versions, there’s been two updates in the last 10 days but it’s still there. You have to force close as the app becomes unresponsive randomly if you search for an item and immediately hit...

Listings showing no views.

I was able to see my views yesterday for my listings. Now, today, everything I have listed is showing zero views. What's going on?

User avatar by Enthusiast
  • 99 Views
  • 0 replies
  • 0 helpful
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