Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

elizabethebay_0-1738693625546.png

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Iaf token????

Can’t sign into app. Same as the past few questions on here just keep getting told my iaf token has expired… can someone from eBay at least tell us what is going on?

Expired Token and can't use the Ebay App

Ok, so all was good with my Ebay app on my Android phone until just a couple of hours ago. Now when I try to view my items for sale or search for anything I get two different messages. When I search for something, I get "TRY SEARCHING FOR SOMETHING A...

Face ID issues

I click open the app and it wants to use the use ID, which it should do to begin with. Then It flashes the Face ID box over and over again finally giving an error that I’ve tried too many times and am locked out. It’s been doing it everyday. Sometime...

EBay App Messages

Can’t open messages through eBay app have removed and downloaded upto date app, have also done my latest software update on iPhone, have turned the phone on and off multiple times. I have also sighned in on my son’s iPhone and still the same thing wi...

App stopped working

Galaxy S22. App opens, but exclamation mark shown in a triangle. Try a search and it shows - invalid access token. Check the value of the authorisation HTTP request header. Tried force stop and restarting app, but no improvement

User avatar by Explorer
  • 145 Views
  • 1 replies
  • 0 helpful

Audible notification changed for bids received

Hello,I have a special sound notification selected in the app (Selling > Notifications, then in the Customize Sounds section, click Selling, then click Advanced). Previously, this setting applied to all selling activities for which I have notificatio...

User avatar by Thrill-Seeker
  • 321 Views
  • 1 replies
  • 1 helpful

Spelling

The last app update has made the spelling checkers stop working 

App does not work

Hello, I just installed the app and cannot use it.I'm using the last version iodéOS (using Android 13) an alternative Android system (https://iode.tech/)See the screenshots in attachment. How can I fix this bug ? Thank you,  

Screenshot_20230404-122507_eBay.png Screenshot_20230404-122456_eBay.png
User avatar by Explorer
  • 119 Views
  • 0 replies
  • 0 helpful

Ya no puedo retirarme de una subasta.

Hola Ebay.. Con la última actualización.. Ya no puedo retirarme de una subasta ya qué el artículo esta defectuoso y no me había dado cuenta.. No lo puedo hacer ni por la app ni por la web..Sólicito una solución al problema ya qué no quiero comprar un...

User avatar by Explorer
  • 102 Views
  • 1 replies
  • 0 helpful

Recently viewed list

Always loved the eBay app but, since the latest update the recently viewed list doesn’t show any new products I look at. I always go back to the viewed list to make purchases now I have to search the categories lists until I find the item I viewed th...

User avatar by Explorer
  • 154 Views
  • 1 replies
  • 0 helpful
Most Marked as Helpful Authors