Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ios app: unable to open draft

Unable to list using the app. Today I started getting “Unable to Open Draft” in the iOS app (iPhone and iPad both), and when it happens on a specific item it consistently happens. It happens with the “Sell Similar” and “Revise” options. This started ...

iOS problems

When are we going to get an answer about a fix for the iOS ‘watch list’ problem? All I can see is ppl reporting the problem, and no real idea of what’s causing it, or whether it’s going to be fixed.

Latest Ebay app update

Following the latest update on ios my watch list has gone and I can’t access or add additional items. Is there a fix for this as this is very frustrating. Thanks

iOS App not working properly after release of update

I could not access Watchlist, Saved, or Bids & Offers this morning. I would receive the message “We ran into a problem. Please try again later.” I saw an update was available so I installed it. I still have the issue. I tried uninstalling the iOS app...

User avatar by Adventurer
  • 156 Views
  • 2 replies
  • 0 helpful

App not working after update

Hello after the update this morning I cannot see any of the items that I am bidding on anymore so if I’m trying to refresh, it says there’s a problem I’m worried that I’ll miss out on some of the items I’m betting on

User avatar by Explorer
  • 100 Views
  • 2 replies
  • 0 helpful

Fraud with no customer support

Are used to love eBay! I have always been a fan of this website and I’ve bought many of items haven’t used it in a few years. Do you know my recent transaction I will be deleting this app.. I can’t get anyone on the phone I am poor, pretty disgusted ...

User avatar by Explorer
  • 165 Views
  • 4 replies
  • 0 helpful

Add freezing

Upon opening the app on an iPhone 13 Pro with the latest iOS and app version, it does the facial recognition and then freezes. It never did facial recognition before. No idea what’s going on.

Issue on Mobile Android Application

Hey there,I was testing out a redirect linking feature I wanted to implement on my store and ran across a major glitch on the mobile application version when doing so. Was wondering if I can get this reported to ebay's QA or development team to get t...

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Can’t save items to watchlist

 When I try to save an item to the watchlist I get an error: There was an error adding the item, try again. I have tried to delete the app and install again but error still there.

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App

The app keeps asking me to sign in over and over

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