Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Watchlist not loading

Watchlist and Bids & Offers not loading on iOS app today, all other functions working okay

Watch list errors.

Cannot add or remove anything from my watch list today. Maybe down to the latest update? Works fine on my old Android phone and the app, just not on the iPad app. Is it just me or is it everyone on this app?

Cha - Ching sound not working

So I just got the new iPhone 13 pro max. I had all my apps transferred from my older iPhone to the new one, but I noticed that when I make a sale on eBay the “Cha-Ching” sound doesn’t go off. All of my notifications are on for eBay. Banners, sounds, ...

Login limit exceeded

I have two accounts i log in and out of , i apparently reached log in limit , and my access has been denied . It states try again in 24 hours , i have. I still cannot log on .

Can't request combined shipping invoice from app?

I spent way too long on ebay customer service chat with no help, so I'm asking here. I recently put several items in my cart and wanted to request an invoice from the seller with combined shipping, but I couldn't find any options to do this. I borrow...

Listing issue

HiFir some reason before the newest Update i remove a ended listing then i go to my buying listings and back to the ended listing the removed listing is allready there again and it sure is a bug

Newest App update

You've removed the ability to filter vehicle search results by colour. Another pointless loss of functionality in a long line of pointless app updates, ie new fonts, changing menu positions. Everything doesn't need constant tweeking just for the sake...

Pictures saving on phone

All of my listing pics are saving on my photos on IPhone X. Have listed thousands of things and this never happened. What changed? Jeff

eBay change

I have been buying on eBay for yrs. but eBay hZ changed and NOT! for the better! eBay use to have your back as a buyer but sadly that's no longer the case, they don't respond to messages, and FORGET!!!trying to call them!! I TRIED!!! FOR DAYS!!!! but...

The lack of an ability to save search preferences!

I can’t be the only one out there who HATES the fact that you cannot save search preferences!! This used to be something supported in this app. I want to do business within the USA and that is it! I used to be able to set that preferences and never h...

Looking for the address purchase is being sent to

Can I see the address lotion was sent to?

ios app: unable to open draft

Unable to list using the app. Today I started getting “Unable to Open Draft” in the iOS app (iPhone and iPad both), and when it happens on a specific item it consistently happens. It happens with the “Sell Similar” and “Revise” options. This started ...

iOS problems

When are we going to get an answer about a fix for the iOS ‘watch list’ problem? All I can see is ppl reporting the problem, and no real idea of what’s causing it, or whether it’s going to be fixed.

Latest Ebay app update

Following the latest update on ios my watch list has gone and I can’t access or add additional items. Is there a fix for this as this is very frustrating. Thanks

iOS App not working properly after release of update

I could not access Watchlist, Saved, or Bids & Offers this morning. I would receive the message “We ran into a problem. Please try again later.” I saw an update was available so I installed it. I still have the issue. I tried uninstalling the iOS app...