Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App keeps crashing

My app since this morning has been nonstop crashing. As soon as I open the app, it closes and it’s causing me to miss out on sending offers and handling my business. Any updates on if this is widespread and when it will be fixed?!

App error

My eBay app keeps closing out on my iPhone. It’s my only app to do so. Please advise

User avatar by Pathfinder
  • 41 Views
  • 1 replies
  • 0 helpful

App crash when I open it

Hi, I’m on iPhone 14 pro, iOS 16.6, app 16.119.0 . When I open app it works but a few minute later it close. Tryed to reinstall and app work until a log in, after that it crash…any advise?thanks

User avatar by Explorer
  • 86 Views
  • 1 replies
  • 0 helpful

Signing in

Why am I constantly asked to sign in every time I want to save an item? This is ridiculous, plus it requires 2 or 3 entries before I’m allowed in again.If this is a glitch, please repair it. It’s not my devise, since this has happened in the past. I ...

User avatar by Explorer
  • 124 Views
  • 4 replies
  • 0 helpful

FEEDBACK ISSUE BUG eBay app LATEST UPDATE

Since the last update a couple of days ago on android (Samsung galaxy S23 Ultra) when going to feedback section everything is gone ! Cannot see my feedback or leave any ! Tried uninstalling and reinstalling the app to no avail. Can you please patch t...

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User avatar by Rising Star
  • 293 Views
  • 4 replies
  • 3 helpful

Resolved! Two accounts

On the app I can’t add two accounts I have too log out of one and sign in to the other.

App always reverts to default IOS keyboard

Since last IOS update I can't use Microsoft SwiftKey anywhere in eBay app. Once I tap any button it reverts back to default IOS keyboard. I tap globe icon the SwiftKey appears back but tap any button it again goes back to regular IOS keyboard. This s...

User avatar by Adventurer
  • 740 Views
  • 4 replies
  • 1 helpful
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