Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Auto pay ???

Did not know there is an automatic payment for items that were bid on.Auto pay must be turned off. As a buyer it is causing confusion with me and the seller and will require refund on shipping because eBay paid for item before seller could combine al...

App does not close out completely can not use app he show like a white sheet and keeps circling

Have not been able to use app for weeks then doesn’t close out completely just keeps reopening

Resolved! App isn't currently working

The app on my android phone isn't loading and is showing as 'network error' as has been for at least 3 days. Luckily I'm only buying, but that does mean that I'm not receiving any notifications.Can someone please confirm if eBay are looking into this...

Iphone - signing in error 429

I'm getting a "something went wrong:429" message on the eBay for iPhone. I've tried re-installing from scratch,on Wi-Fi and off Wi-Fiturned phone off and onchanged passwordupdated eBay app I can log in on desktop but that doesn't help when I need to ...

Mobile app Login hangs

The app on my phone has suddenly started hanging/freezing when I login. I’ve tried force quitting, restarting the phone and updating the app. Updating the app seemed to solve it, but it’s now doing it again. I can login on a computer, but not in my i...

I cannot use to app, Please fix M1 Mac compatibility.

The apple app store will not allow me to download the ebay app. The download button is broken (unclickable). I think this might have to do with ebay app stating that it is built for ipad. Can we please get this app working on M1 Macs. version 6.48.0....

Ap hangs indefinitely on logon screen

Ap hangs indefinitely on logon screen after entering credentials. Option to save password was not selected. Ap worthless with this flaw. eBay application 6.122.0iphone 8iOS 16.6

Watchlist Scrolling Android

Watch list scrolling is terribly laggy /no smooth scrolling on Android 13 (pixel 6). It's so laggy I've stopped using it = less buying and business from me. No issues with search or seller scrolling. Only since the app update.

App not working iphone

App is not working on iPhone, was made to change password and once I did that I now get an error message of 429 saying something went wrong. went through all the steps of clearing cache, force stop app, uninstall and reinstall, switch on and off phon...

Android App Menu

Ok. If you have the Android app I assume you've experienced the same changes. They took away the little 3 lines at the top left where you opened the side bar menu. They replaced it with a few buttons at the bottom for "My Ebay", "Home", "Selling", "I...

Increased Search Results History Request

Is there any way to increase the number of entries in my recent searches list? Many times, I look for many different items in short order, and would like to go back and see what was searched. Right now, it appears as though the buffer holds only 5 pr...

Payouts

Won’t let me payout it says the funds are available but there are no payouts scheduled it’s been 4 days

Error 429

I keep getting error code 429. I have reset the password and uninstalled and reinstalled and this error keeps showing. Has anyone got any advice? This only happens via the app and can access from a Mac. Just keeps bugging out via the app

Notifications

I have notifications turned on on iPhone including lock screen yet I don’t receive notifications when I sell an item!

New update - “pay just this seller” option GONE!

Can I ask why update an app and take away functionality? Please can someone at eBay please put the option to pay 1 seller at a time back in the mobile app basket. I have multiple items in my basket for later use so I now have to unselect all, tick th...