Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Sign in again and again and again

Use the iOS app and it just nonstop asks me to sign in sends text enter it and it works then up comes sign in again.

My Garage add vehicle button won't load

When trying to add vehicles, the vehicle listis completely blank

EBay app not loading since update

Since updating the app this morning on iPhone, I now can’t get the app to load into item. Looks like the IT crew need to look into the issue.The only good thing is I’ve saved money due to this issue, I wonder how many people have experienced this due...

Turn off auto-renewal on eBay app

I am trying to turn off auto-renewal using the Ebay app. I tap on the item, then tap the theee dots and then tap ‘revise’ from the drop down menu which is what many recommend doing. However, once I’m in the ‘revise’ dashboard there is no apparent opt...

EBay app glitching

The payments part of the app is not working. I have payments on hold and it keeps making me sign in with passwords and mobile texts then nothing comes up. I can’t even withdraw my eBay funds because of this what do I do. It’s been like this for a whi...

Since iPhone update unable to amend listing pricing!

Since the iPhone latest update, if you try and amend the price of a listing then click save the app just freezes and crashes fully shutting it down. Please fix!!

App crashing non stop after update.

Anyone having this issue?

Ebay apps not working

Mobile ebay app is not working for most. When selecting an item, only main picture and item title will load. Please contact ebay for a refund on listings in which sellers purchased the promoted listings advanced marketing as the site is down

Error (NSURLErrorDomain)

App is a dead stick. Can’t use it…I’ve restarted my device, reinstalled the app and deleted cache to no avail.

Android app will not load any products.

I can see the products after a search but when I click on them the screen just continues to load. I have restarted my phone, cleared cache and data and reinstalled the app. Nothing works.

Unable to add or edit shipping address

Stuck in a loop of entering or editing an address, clicking save, and nothing happens. Trying to pay for a purchase but unable to change the shipping address. Using iOS 17.0.3.

iPhone ios Ebay APP issues

eBay IOS app is not working. I have deleted the app 20x's redownloaded it. Then I changed my password like 10x's and it still signs me out of the app after I open a new app. I go back to ebay and I have to resign back in and then I get stuck in a not...

Resolved! Stuck in sign-in loop

I’m so stuck. I tried to list something yesterday after ages. It kept on getting stuck so I updated the App (iPhone 13 pro). Since then I’m stuck in a loop, login enter password, enter mobile code, setup Face ID, make the browser safe then it goes ba...

Searching items by saved photos

When I try to search for items on eBay via my saved photos, I have to completely close out the app after every search. If I don’t then when I select an image to search nothing happens, it just takes me back to the image search without taking me to li...

Ebay App Charges Media Listing Fee in Error

Ok, this has worn me out working with it. Maybe I am just not supposed to use the app.. lolThe app will not let me list any sort of media (so far) without charging me a fee, even though I have a basic store subscriptionI am not over limit and can lis...