Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Request Total From Seller Feature in App

There have been multiple threads requesting this app feature for several years. On desktop, or in the browser you can "request total from seller" - an easy way for sellers to combine shipping for customers buying multiple items - and an easy way for ...

iPad unable to find data

Whenever I try to update an item on my iPad I get an unable to find data error message and I cannot continue. My iPad says my software is up to date.

return item

I need someone from eBay to call me relative to a return I am trying to make. I am unable to download pictures in order to return item. Please call me.

account name

Hi, I am new to Ebay selling. I was trying to print a shipping label with me (the seller) and the intended TO person and address. I was trying to make the buyer the one who is shipping item back to me. The system kept not recognizing my password so I...

iOS eBay app crashes after performing several background deletes in photos.

So just like the subject.... I am now in the routine of force quitting the app after every listing. I delete the background on roughly two photos per listing. The new background delete feature has vastly improved over the previous version which requi...

Uploading Photos via app on iPhone

Just moved to a new phone, iOS version 17.0.2 Can start a listing on my phone just fine, but when adding photos, select the ones I want, click upload and I end up back at the photos viewer with no photos uploading or uploaded. Anyone else experiencin...

App Revise Listings Issue

Starting today I am unable to revise listing from the eBay mobile app. I am using IOS, have updated to the latest version, deleted and reinstalled the app. When I choose revise the wheel spins until I cancel. I let it spin for minutes. EDIT: The ONLY...

Resolved! Having problems listing and revising on ebay app

Am i the only one having problems currently listing or revising items on the ebay app? Everything is working fine for the computer/website but the ebay app it just spins when attempting.

Cannot View Scheduled Listings iOS

When I try to look at my scheduled listings I only see my current listings. This only started after the last update. I’ve tried it on several devices.

Pending order for a key to my freezer - why is it still along so long to get it?

Item #. 216702900

App jumps from notification screen to respond message screen without viewing message Android

For the past couple weeks i noticed that when i get an ebay notification of a new message- and then click it to see the message... ebay app opens and then jumps right to the respond to message bubble that covers over the actual message!. so you must ...

Update app

It’s telling me to update app but it’s already updated. Won’t let me proceed on the app. I’ve uninstalled and installed again and same thing.

Issues with eBay motors right now

It won’t let me update, just sends me to another screen over and over again

Saved Search not working on android app

This afternoon I noticed my saved searches were all removed on the mobile app.

Description link in the app

The description of each item should appear when buyers click on an item (in the app). Instead, there’s a link. If the description comes up it might help with order cancellations. I know buyers rarely read to begin with but showing the description mig...