Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Not Receiving Notifications on my iPad

For about a month now I don’t get any notifications on my IPad. Anyone else having this issue with the iOS version? All my settings are turned on. Hope someone can fix this because I always got notifications from my iPad before they came through on m...

Unable to make offer thru ebay app only percentage off.

Unable to make offer thru ebay app only percentage off. I called on Tuesday and was to have been resolved by today. Any one else experiencing this issue

Unable to make new listings or alter drafts

We have been having issues with opening draft listings, sell one like this… any new listing on iOS. Basically we cannot list anything. We get “unable to open draft” “Error 402”. Has anyone else had this problem and does anyone know how to fix this. W...

Unable to make new listing or alter drafts

We have been having issues with opening draft listings, sell one like this… any new listing on iOS. Basically we cannot list anything. We get “unable to open draft” “Error 402”. Has anyone else had this problem and does anyone know how to fix this. W...

App update from this week issue - offer error

Anyone having an issue when trying to send out offers? atm it’s only letting me send offers at a % disc and not a actual amount like it use to. that option is totally gone on the app for me but using the webbrowser it works fine ( safari )

Resolved! Unable to open draft Error: 402

HelloI am international sellerI have problem from my Iphone I can’t use myUnable to open draftError: 402 and I can’t use option on the app (not working) Sell similarI updated my Ebay app and still not working EBay please help

Using app to view full size photos getting Forbidden 403

HelloI looked for the problem online and they all talk about fixing it using a browser, I am using the app and getting this issue. Is there any fix?

Delete “buy again” history

Let’s figure out how to delete all buy again items. PLEASE. Anyone know how

New iPad and iPhone app doesn’t show newly-listed items

Why do eBay keep breaking functionality with each new release? I just upgraded the iPad eBay app. Now when I check my saved searches, it doesn’t display newly-listed items. The error message relates to the date format (see below) so I think this is s...

Resolved! Custom Sku in App - dead link

Looks like the Custom SKU was moved in the website lister & has left the link dead in the app. Can someone check this out elizabeth@ebay

Resolved! IOS App - Unable to Open Draft

Today I started getting “Unable to Open Draft” in the iOS app (iPhone and iPad both), randomly but when it happens on a specific item, it consistently happens. So far it has happened with the “Sell Similar” option and also with “Revise” and item. I a...

Too easy to accidentally delete drafts from list

Hi. I've experienced this issue more than a few times, and was wondering if I was the only one, or if others have run into the same problem and if there might be a tweak to the app that could prevent it. Android app on a Samsung phone. Often, my wife...