Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! iPhone update 16.1.2 eliminated horizontal photo viewing in eBay app

Just updated my iPhone to iOS 16.1.2 and it totally eliminated my eBay app ability to rotate my phone in order to horizontally view sellers photos in what used to be the expanded view.I buy vehicles and motorcycles and depended on the ability to view...

watchlist

when i try to add an item to the watchlist it says there is no room for the item even though i have removed multiple things.

2FA for Android app issue - POSTING FOR DEV ATTENTION.

I've posted this already as a review on the Play Store, but the issue is as follows (on Android 13).If you've previously chosen to use the Ebay app for 2FA when logging into the Ebay website on a conventional web browser, when you need to log into th...

Sign in problems

I’ve recently set up fingerprint sign in on the app which was supposed to be a faster way of signing in. Since doing this, I’m signed out of the app (on iPhone) regularly, and I have to sign in twice with fingerprint because after the first attempt i...

Seller search function not working on new IOS update

Recent Ebay update has killed the ability to search a sellers items on the IOS app. All you get is a spinning wheel.

2 step verification

Still happening in 2024, 2 step verification Still not working please tell me why ebay . I like to know when I buy a item I am sent a code to my mobile phone. Please can you fix this problem.Regards long standing ebay member

Still happening in 2024 2 step verification still not working please tell me why ebay i need to know

Still happening in 2024, 2 step verification Still not working please tell me why ebay . I like to know when I buy a item I am sent a code to my mobile phone. Please can you fix this problem.Regards long standing ebay member

Cant load active selling items page

Cannot load my active selling items

Resolved! My account won’t allow to add items to my watchlist

My account won’t allow to add items to my watchlist

Spinning circle when trying to search anything in a sellers store

When trying to search for anything under the search feature in a seller's store, I get a spinning circle that doesn’t stop and locks me out of anything else without swiping up and closing the app. iOS 17.3.1 eBay app 6.149.0.3

Samsung Galaxy S21 Ultra Cha Ching not on the list of available notification sounds

I recently upgraded from an older Samsung Galaxy to their new S21 Ultra, and am finding that the ebay app no longer has a 'Cha Ching' notification. I went to change the 'default notification sound' to Cha Ching to find that Cha Ching is not listed in...

App is malfunctioning

I use iOS version of app but when I sign in none of my saved searches or watched items are there. They are present on the desktop but nothing works in app. Just error messages.

Can no longer copy tracking number in Android app

This is really essential to me, as I need to keep up with tracking information on usps.com for items on their way to my customers. Additionally, some customers request that I transmit the tracking number in ebay messages. I used to be able to copy-an...

eBay countdown on Apple Watch - it doesn’t 🤷‍♂️

When I receive a reminder prompt for an item I am watching / biding on, on my Apple Watch, I’m prompted on watch if I want to be reminded (say) 2 5 or 10 minutes before sale ends. Regardless of which time offered I select - I NEVER get any further re...

Blank sign in screen

When attempting to sign in from the iOS app, a blank white screen appears preventing sign in. iOS version and eBay app are both fully updated. Reinstalling the app doesn’t change the issue. Restarting or resetting the device doesn’t resolve the issue...