Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Favorites ‘heart’ button not working

Apple iPhone 13 max. iOS 16.2. Cannot favorite items; pressing on the heart button repeatedly is hit or miss. Reset phone. Problem persists.

User avatar by Adventurer
  • 1276 Views
  • 6 replies
  • 1 helpful

Error - You have exceeded the daily limit so access for this individual function will be denied.

Does anyone know how to fix this?? Get this after trying to do a search or look at saved searches. Am using latest version of the app and have deleted and re-installed the app many times. Iphone has latest IOS and all updates. PLEASE HELP!!

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My card was charged but the purchase was not completed.

I tried to make a purchase of approximately 300 dollars, when I paid my card was charged but the application showed that the transaction could not be completed, I went to "purchases" and there was no record of any purchase. I made the payment again a...

User avatar by Explorer
  • 118 Views
  • 1 replies
  • 0 helpful

Issue saving auction item to watchlist

Developed an issue out of the blue saving an item to my watchlist. I AM NOT over the limit of watch items, but get the following message when I try to save an item to my wish list (I get the same error if I try to save by using the Save to Wishlist b...

User avatar by Pathfinder
  • 1053 Views
  • 3 replies
  • 0 helpful

Resolved! Ebay app constantly crashes and why!

OK this was driving me mad, only started last few weeks. Works fine on Samsung galaxy s20 but run the app on my Samsung galaxy tab s6 it constantly crashes when I click most items. Worked it out this morning it's because the tablet is in landscape mo...

User avatar by Pathfinder
  • 5439 Views
  • 6 replies
  • 2 helpful

Can’t select payment option on app

Suddenly, I was asked to select my payment option when bidding on an item. I tried. But after trying to select PayPal on BOTH my iPhone and iPad, the keyboard wouldn’t appear and I couldn’t access my keychain to log in. What did you do to the app thi...

User avatar by Rising Star
  • 253 Views
  • 2 replies
  • 0 helpful

Can’t get sold notifications on iPhone 12 (2023)

I have tried everything. I can’t get the cha-ching notification anymore presumably after a recent eBay app update. I do get other notifications like when an item I’m watching ends soon. I have sold listing notifications turned on through the app, I h...

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