Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Send offers app on phone not working

It's been 3 days now since the send offers is not working on my phone. I can get on my laptop when I get back home and use it on there, but even then it's not working like it should, but on the app on my android it just goes to my active listings whe...

Resolved! Update eBay

Update eBay trying to update my eBay app and it’s not working try to update my eBay app

Unable to sign-in Android app

Hi,I have been using Android eBay app for some time and today I noticed I got logged out. When trying to again log in, I enter correct password and after a while I get a screen: Sign in initiated.We sent a notification to your device.Please approve i...

User avatar by Adventurer
  • 83 Views
  • 0 replies
  • 0 helpful

App keeps logging me out

Ever since I updated the eBay app on my phone, it doesn’t stay logged into my account. Every time I open the app I have to log in again. Previously it would stay logged in for months, years without me needing to log in again. Kind of problematic beca...

User avatar by Adventurer
  • 493 Views
  • 2 replies
  • 0 helpful

iOS app

Hi. seems to be an issue with the iPhone app not displaying items listed / sold. not a massive issue. Was wondering if it’s just my app? iPhone 13 Pro MaxIOS 17.2.1App Version 6.144.1 link to screenshot https://ibb.co/4wqLbjQ

Resolved! Android app Internal error

 Keep getting "There was an internal error. Please try restarting the app" whenever I try to look at saved searches. It started as I was already looking through saved searches. It also doesn't seem to update my unread messages to read after reading o...

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User avatar by Adventurer
  • 2898 Views
  • 37 replies
  • 14 helpful

eBay app

How can I add notes to self on listings that I have created on the ebay app with my I phone?

Android app - i can't bid

Can anyone help, a fair percentage of listing (same seller) let me put a bid price as far as review then it won't go any further. The prices things are selling for suggests it's not just me. I've cleared my app cache on Google play and reinstalled th...

User avatar by Pathfinder
  • 1186 Views
  • 9 replies
  • 0 helpful
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