Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Android app Internal error

Keep getting "There was an internal error. Please try restarting the app" whenever I try to look at saved searches. It started as I was already looking through saved searches. It also doesn't seem to update my unread messages to read after reading o...

Can't review original listing after purchase

I can't review original listing after purchase. It's really frustrating. Why haven't this issue being repaired after so many reports ?

Address

Dest Bermuda

“Final Sale” in app for Authenticity Shoes when there are returns

I own the eBay store The-Shoe-Guys and recently noticed that when looking at any of my listings going through EBay Authenticity on the eBay App, it shows that they are “Final Sale” even if I offer free returns. If you scroll down under returns and pa...

eBay app

How can I add notes to self on listings that I have created on the ebay app with my I phone?

Android app - i can't bid

Can anyone help, a fair percentage of listing (same seller) let me put a bid price as far as review then it won't go any further. The prices things are selling for suggests it's not just me. I've cleared my app cache on Google play and reinstalled th...

Search listings are traslated even when traslation is set to off

eBay Android App 6.106.0.3 Language Hungarian.Translation is set to off, but the listing titles are still translated in the search results. Once I click on it and the detailed item description comes up, it is not translated and correctly shown in its...

Need help not seeing a vulgar item

I am using the android app. I recently listed a few items in a genre I don't usually sell. I looked at other similar items as research. My 'recommended items' then filled up with those types of items... Including one very vulgar hand carved item. My ...

Resolved! Can't update my app

The app wants me to upgrade but it won't let me

Getting the app

I clicked on the key that said “get the app” but it hasn’t said I am through with the process

More suggestions, more items to consider

Does anybody know why when I click on an item why I do not get those horizontal boxes of other items and other suggestions? No matter what I do in phone settings or eBay settings I cannot get them anymore on the app version. Does anyone know why? Or ...

Quickest Way to Switch iOS eBay App Account from Personal to Work and vice versa?

At my place of employment, i need to use a particular eBay account associated with work.For home purchases, i use a totally separate account.I need to switch accounts the app uses throughout the day. Recently, every second click in the mobile browser...

Using ebay

I have been a long time ebay user now I can't seem to buy as I used to. What's going on?

iOS app no longer working after update

My iOS app updated to version 6.123.0 and is now no longer working. Tried both Wi-Fi and cellular connections and no change. Can’t click on anything and just sits at this screen indefinitely.

VoiceOver issue

I don’t know if anyone else is having this issue. I am a blind user and I use the voice screen reader on my iPhone. Unfortunately for the past few months I have noticed that when I click on the categories button on the app VoiceOver does not read the...