Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Something is wrong with listing videos

The gamma goes off the charts when you start a video. The preview looks fine but when you start it it’s like something points a 10,000 lumen spotlight at your item.

Unable to change primary shipping address

Since the latest update, I am no longer able to switch betweendifferent addresses as my primary shipping address in the Android app. The option is still there, but when I select an address, it will not save. The only way it works now is for me to do ...

User avatar by Adventurer
  • 149 Views
  • 0 replies
  • 0 helpful

Resolved! Saved sellers in Android app

I cannot find my saved sellers in the app. I've searched the internet with no luck and hoping someone can point me in the right direction.Thank you

User avatar by Pathfinder
  • 270 Views
  • 3 replies
  • 0 helpful

Deleted purchased items reappearing

I continually delete purchases from purchase history once received and I have left feedback. They keep reappearing - hasn’t happened before and is frustrating

User avatar by Explorer
  • 480 Views
  • 5 replies
  • 1 helpful

Monthly Unauthorized Charge!

My ebay account suddenly decided monthly it was going to try and run my bank account of $15.00 - just recently caught it, i have no card on file, it drew money out of my card from paypal. i am furious. fraudulent charges are a no no.

More bugs since update

App wont allow to leave feedback and deletes search history … more bugs since update. Brutal

User avatar by Rising Star
  • 134 Views
  • 0 replies
  • 1 helpful

Purchase list

The app keeps duplicating purchases and showing two old purchases that have been deleted.

Picture search stopped working

I’ve never had a problem, taking a picture to search for an item on eBay. But the last few days every time I snap a picture to search for a item only unrelated items come up.

User avatar by Explorer
  • 1932 Views
  • 23 replies
  • 2 helpful

Cannot get ebay app

Hmm ok Google play now says my phone is not compatible anymore ..Samsung Galaxy Note 4 ..It's not a dinosaur or in a nursing home so why cat I get the app anymore and is there a way around this without hang to buy a new phone which I can't afford ..?...

Image Search Now Only Shows Unrelated Items

This morning the search with image was working fine but now it will show completely unrelated items. It keeps showing random Disney merch or Skylanders toys no matter what I search. I've cleared the cache and reinstalled but nothing is working. Alrea...

User avatar by Adventurer
  • 171 Views
  • 1 replies
  • 0 helpful

Wishlist and Custom Lists

How do I *only* add an item to a custom wishlist from the app? I don’t want it to be duplicated in both the default wishlist as well as in my custom list. You used to be able to do this (several app versions ago). When you delete from the wishlist it...

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