Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App not loading

App will open but will not load up. Everything blank. I have downloaded the latest version and still won’t load

Remove Ebay App

Please, I am absolutely desperate to remove the ebay app from my iPhone. I don’t know how to do this. I keep going round in circles. Any assistance greatly appreciated.

User avatar by Rising Star
  • 683 Views
  • 1 replies
  • 0 helpful

"Recently Viewed Items" List CUT IN HALF

Does anyone know why my recently viewed items list was cut in half? It started late last night, and it seems it doesn't hold more than 38 items now... I lost a good 40 items I was debating on purchasing... It has continued all day, and is EXTREMELY f...

iOS App - Messages don’t load

Is there an issue with the Apple app? For the last week if I get a message notification then when I click my messages in the app I’m greeted with “something went wrong please try again later” and “reload” pressing reload does nothing. Only way I can ...

No response from server. Error 111.

 I’ve been having this issue for several days now. I’m usually fine posting several new items each day, but then I get this 111 error usually for several hours, which is quite frustrating. It then does eventually seem to fix itself. But I’ve had this...

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Can't buy from sellers I bought from before on mobile device

I keep getting sent to a page saying I bought from this seller before and I cannot see the items I want to buy. For example, I bought some CND Shellac Gel Polishes from a few sellers, but I cannot browse their merch at all for I am returned to the pa...

User avatar by Explorer
  • 266 Views
  • 1 replies
  • 0 helpful

iOS app upgrade, older versions no longer supported

If you have been notified to update your eBay app, here are the steps to take to get the latest version onto your device. You need to have iOS 14 or higher to get the latest version from the Apple App Store Open the App Store app on your device Searc...

Delete mail

Please make an easy way to delete multiple emails instead of just one at a time. Thanks

I CAN'T USE THE APP ON MY HUAWEI

Good morning Mr. Ebay APP programmer. I have problems using the application on my new HUAWEI phone, I can't see any products, I can't log in to my account either, maybe it's because it doesn't have google services. But with other shopping application...

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