Mobile Apps

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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box

Terrible ebay app experience on ipad. Recently changed in the last few weeks to a light box And can’t view the description properly. please change it back! I would happily add a a screenshot but there is no provision to do so (no upload function avai...

Resolved! Ebay 2 step verification not working

I receive the message "we ran into a problem" every time I try to approve the 2 step verification on the app. I can't do anything on the full site right now without it being approved on the app essentially i'm dead in the water. I deleted the app 3 t...

Resolved! eBay app

How to get eBay app to my mobile phone ?

eBay Motors Date Range Filter

Can you please bring back the ability to select a range “from 1965 to 1976” for example, instead of individually hunting and pecking for each specific year? Not to mention the pain in the keester factor, if there are no 1971 or 1972 items for sale at...

Cannot stay logged into app

For the past month my app makes me log in every time I click on it. I’ve never had this issue until late October. I deleted the app, reinstalled it and same thing. I don’t have time for this when selling and buying. Any suggestions on how to fix this...

Background Removal Tool FAQ

Using image cleanup and have some questions? Check out the following FAQs to help you out. WIll this feature work on my device? This feature only works on eBay iOS and Android native apps. Please make sure to install the latest version of the eBay ap...

Error code 429 cannot access the application

Keeps coming up with code 429, I cannot access the application. It is also now coming up with a blank screen when I try to sign in.This is a business account therefore I need to resolve the issue as soon as possible please. Thanks

Messages

I switched messages to try and and cannot seem to switch back to the original message system? Help

Labels

Hello after the update my printer label has been coming out smaller

Resolved! eBay app no longer has logout option?

The ability to log out of the eBay app has disappeared. Where I used to be able to tap my username and get the logout option, it now takes me to my user profile. I need to be able to switch between our seller accounts and can only achieve this by uni...