Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ebay app stuck on Promote Listing

each time i list an item the Promote Listing button stays stuck on the Promote button; i have to power off my phone to get past it. I have uninstalled the App and reinstalled it. Any ideas? Is this an ebay app issue?

Promoted suggestion page getting stuck every time

having to close app every time it appears. Can we please also get rid of the promoted page, I am never going to use it and am fed up being prompted for it, this is the final straw.

Language search

The application was opened directly in Chinese/ hapon and I can't find and change the language selection menu

send offers NOT working on android ebay app for the last several days

When i click on the send offers button under the selling tab on my phone- it shows the promoted listings page instead of available offers. This is not helpful- please have the appropriate teams fix what they broke several days ago- we sellers rely on...

Saved Searches Returns Bad Results

Not sure what changed in a recent app update, but the Saved Searches now tell you there was a result but there really wasn’t. This makes Saved Searches useless. Please fix.

Bug

I keep getting stuck on the “promote item now” screen after every item I list. The buttons react when I press them but the screen never changes. Any ideas please?

Won’t let me update

Won’t let me upday

Home Screen error message

Home screen quit working since last night. Getting a “oops something went wrong message” took the app completely off the phone and reinstalled it that doesn’t cure the problem you get your initial home screen if you move away from it to another scree...

Browsing a category on the app issue

Since the last app update on iOS, the eBay app has not allowed me to browse a category like I used to. The category being Stamps > Great British > See all. Now when I select the first two options, there is no See all option. I have to choose another ...

Mobile App on Android

I use my android to check on my auctions, to see what items have bids. I can't because even if I select "items with bids" it returns all my listings. There is no way to get it discriminate. Why can't ebay fix this?

Item Specifics not on my app or mobile site

I tried adding a vinyl record to sell and it keeps asking for item specifics such as Industry. When you click on item specifics, Industry is not there to add it.

Request total

Please add a request total to the app

IOS app no “item condition description” box

It has been years since there was an “ item condition description” box on both the ebay apps for iPhone and android where sellers could list notes for buyers to see about the items. Listing from my iPhone was super easy when it was available. For the...

Printing labels

Got new phone and now when I save label and go to open with my shipping printer pro app is not on the list of option to print from.

“Find similar” option gone

Since the most recent update, the “find similar” feature when looking at items if no longer there. Anyone know how to make it come back?? It was very useful for comparing prices.