Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

eBay form validation error when Last Name is Null

I am trying to list an item on eBay. My last name is Null. The form to verify my personal details errors that my last name is invalid. It appears to be treating it as a literal NULL value instead of the string “Null.” I am unable to list items becaus...

Mobile App iOS Signing off issues

I use multiple accounts, signing in and signing out from the last two weeks has become extremely difficult as the app does not want to sign out from the account properly. Once I sign into the second account after a short while it will log out automat...

Android app needs to update but no update available

Hello,I was notified of a seller's offer and when I tried to review it, the app informed me I needed to update the app to review the offer. I went straight to the Play store but no update was available. I had to use a mobile browser to view the offer...

ebay listing platform is terrible since 1/1/2024

I'm having constant problems listing on ebay since the first of the year. I list using my iphone and EVERY single description gets deleted at least once while listing!! I schedule listings, and sometimes it works, sometimes it doesn't. The shipping i...

App changed shipping method option?!

I was buying some QR codes this morn to ship some things and one item wouldn’t let me use my regular usps ground option, in fact no usps at all, only FedEx which is more expensive than what the buyer paid… it even shows they chose the usps option… I ...

Glitchy Purchase History on eBay App

For some reason the purchase history part of the app is very glitchy and buggy. Purchased orders keep repeating as I keep scrolling

Something is wrong with listing videos

The gamma goes off the charts when you start a video. The preview looks fine but when you start it it’s like something points a 10,000 lumen spotlight at your item.

Unable to change primary shipping address

Since the latest update, I am no longer able to switch betweendifferent addresses as my primary shipping address in the Android app. The option is still there, but when I select an address, it will not save. The only way it works now is for me to do ...

Resolved! Saved sellers in Android app

I cannot find my saved sellers in the app. I've searched the internet with no luck and hoping someone can point me in the right direction.Thank you

Where can I find info on the latest Android update from July 2, new features etc?

I updated my ebay app the other day, I don't do automatic updates on my phone.The look and feel is completely different. I hate when software developers make changes that are supposed to make an application better usually for the benefit of new users...