Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Notifications Do Not Clear

ebay app shows notifications when there aren't any? All messages are read but it does not clear. Still showing notifcations? Can anyone help please?

Please allow feedback star ratings without having to type descriptions

I regularly buy small items on the mobile app, and have a backlog of past purchases that deserve positive feedback and don’t get it because I don’t have time or motivation to type “on time, as described” on fifty separate items on a phone keyboard. I...

Android app not accepting offers from buyers

I have missed out on a few sales due to this. When I accept an offer or counteroffer it doesn't sell the item but looks as though it resends the same offer back to the buyer. I don't know how it shows up on the buyers end but my guess is it doesn't n...

Redirecting

Is anyone else experiencing a problem when searching for a similar item and the search bar redirects you to something totally different?

Is eBay search working?

I tried to search Joe Mauer rookie card and my results were all types of sports cards (but no Joe Mauer). I’ve tried a few other searches but I’m getting nothing related to my search term. Has something changed recently to break the search function?

Avatar Photos too large

Trying to add phone photos to my Avatar are too large.

Item not received from ebay bought on amazon

I purchased a book from ebay on amazon and did not receive the book. 0711815 523

eBay update app

eBay please update your app. I can’t search similar items. It redirects me to something else. Also purchase history dates are out of order and keep repeating themselves on my app. I’ve restarted my phone. I’ve signed out and back in. None of those th...

ebay app

sounds like latest version is a major downgrade. Fix it, and don't leave out mac desktop version.thanks, Carter

eBay form validation error when Last Name is Null

I am trying to list an item on eBay. My last name is Null. The form to verify my personal details errors that my last name is invalid. It appears to be treating it as a literal NULL value instead of the string “Null.” I am unable to list items becaus...

Mobile App iOS Signing off issues

I use multiple accounts, signing in and signing out from the last two weeks has become extremely difficult as the app does not want to sign out from the account properly. Once I sign into the second account after a short while it will log out automat...

Android app needs to update but no update available

Hello,I was notified of a seller's offer and when I tried to review it, the app informed me I needed to update the app to review the offer. I went straight to the Play store but no update was available. I had to use a mobile browser to view the offer...

ebay listing platform is terrible since 1/1/2024

I'm having constant problems listing on ebay since the first of the year. I list using my iphone and EVERY single description gets deleted at least once while listing!! I schedule listings, and sometimes it works, sometimes it doesn't. The shipping i...

App changed shipping method option?!

I was buying some QR codes this morn to ship some things and one item wouldn’t let me use my regular usps ground option, in fact no usps at all, only FedEx which is more expensive than what the buyer paid… it even shows they chose the usps option… I ...