Mobile Apps
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Network error, please try again

I cannot access eBay through the mobile app. Keeps coming up with same message Network error, please try again. I've uninstalled the app, cleared cache, cleared data, rebooted my phone. Reinstalled app. Tried using my email address as username. Liter...

Add garages to the app please

Please could you add garages to the app so we can edit our vehicles through the app without having to go via the eBay website. This is what I’d like to see…what does everyone else think thumbs up or yes…if a good idea….thumbs down or no if not a good...

New Phone Not Login on App

I got a new Motorola RAZR 23 yesterday and I can't login on the app.It gives me a "Technical difficulties, try again later" but it's been more than 24 hours already. I've tried deleting and downloading the app again and I still get the same message.I...

Resolved! Pardon Our Interruption... eBay thinks I'm a bot

Hello I have seen this issue on past threads, but I haven't been able to resolve it from the answers given. Hoping someone will have another resolution! I have switched to a new phone (Huawei P30 Pro) and have not been able to log into the app. I get...

Cha Ching/Messages, etc. Sounds Not Working

Iphone SE, iOS version 16.7.2 No ebay notifications are working. Started before I upgraded iOS. I have All Notifications on, as well as banners. DoNotDisturb is off. I updated the app. Ringer is on and turned up. Rebooted the phone. Been through all ...

User avatar by Adventurer
  • 1550 Views
  • 12 replies
  • 0 helpful

Didn’t receive my item

. This tracking says it’s been delivered and left with an individual’ I never received anything or signed for anything from the post master.

User avatar by Explorer
  • 474 Views
  • 2 replies
  • 0 helpful

Software issues

So ebay works ok on my ipad but ebay motors said I needed to update to newest iOS on ipad so I did, 15.8.3 it is. Now ebay motors says it only works with iOS 16 on ipad. Why is my questions when ebay works and ebay motors was working before my upgrad...

User avatar by Pathfinder
  • 1944 Views
  • 0 replies
  • 0 helpful

Poor customer service from the seller and eBay.

Ordered from these people on eBay it’s been 4 days and I haven’t heard anything. No update or response to the 50 messages I’ve sent them. Don’t buy from their store try autoparts82. They are a much better store that doesn’t constantly drag their feet...

User avatar by Pathfinder
  • 1021 Views
  • 11 replies
  • 0 helpful

New Update 6.171.1 on iOS HAS MAJOR SEND OFFER BUG

I am unable to send offers through the mobile app using the latest app update from 2 days ago and actually this was a bug from the previous version as well. I am on iOS 17.5.1 using latest version of the app 6.171.1. I’ve deleted the app and reinstal...

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