Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

You can't purchase this item through our app

As the title says, it forces you to add to watch list then you need to use a desktop browser to purchase. What is the point of the eBay app if it's not functional...

App not showing purchase history

Not sure if it's the new update but my purchase history is gone. Only shows last thing I bought. On browser it shows back to 2020 but on the app, nothing.

EBay app on iPhone 11 not working.

I have deleted app and tried to reinstall it . It appears to open but I cannot see the content. Completely turned phone off and restarted. No change. Very frustrating as I am selling on eBay

Mai restituito l’oggetto rimborsato

Promote Listings Tool Not Working

I have recently been granted the ability to promote listings on eBay. Except that nothing happens when I attempt to do so - neither on Mobile or Desktop. On mobile, when selecting ‘Promote Listing’, a loading wheel spins for 5 seconds before a messag...

Some android phone vibrate when I tap/copy the item id.

Even though I completely disable vibration in all aspects of my phones, my nexus 6p and OnePlus 8Pro vibrate when I copy item id from the item details section. (Not happening on galaxy s9)I hate this so much because I can't do my thing on ebay when t...

Re-ordering from same listing.

You can’t seem to re order from the same listing you have already ordered from. I thing this only happens when you us the app.

Cancelling an order

I sold an item and I need to cancel it. Can’t find out how

My card was blocked and I went to the bank to unblock they said it was successful but you still bloc

i tried to put my new account number in and it would not save, and the account that was expired and I can’t remove

multi user ebay app?

hello.Not sure if this has been asked before. I have the official app on my phone, but I have 3 ebay accounts.The only way I can use it is logging on and off every time I switch users. Is there another app that would let me see and manage my ebayy ac...

finding my drafts on the mobile app

Resolved! eBay won’t load on my I phone anymore

eBay won’t load in my iPhone anymore and is turning in circles trying to connect somehow with Apple or Google and it’s frozen completely doesn’t recognize my password thinking maybe it’s fraud of some sort!?

No Sign in page on app

Every time you click on sign in via user name or email it shows nothing. And if you try to sign in using google it tells you to link account but shows nothing

Why die the app keep logging me out?

Are used to stay logged in to the eBay app for months at a time to all year long, now every two or three days when I load the app I have to sign back in again repeatedly. This would not be a problem except that all notifications in the iPhone suggest...