Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App won’t work

My app all of a sudden won’t work! I’m on the latest iOS update and now the app won’t open. When I select it, it goes to open and then shuts down. I’ve even taken it off and loaded it back in and it still doesn’t work! help!

User avatar by Explorer
  • 3002 Views
  • 1 replies
  • 0 helpful

We are having a technical issue

Anyone else see this?, On my phone app all weekend, We are having a technical issue, Please be patient while we try to get things back to normal, This is when i become furious with ebay, when they just can't leave well enough alone & create even more...

User avatar by Rockstar
  • 1073 Views
  • 10 replies
  • 0 helpful

Apple pay

I’m having trouble resetting my password in order to change my change my payment info.

User avatar by Enthusiast
  • 1978 Views
  • 0 replies
  • 0 helpful

Resolved! App won’t open

My iPad Mini 4 is up to date with 15.8.3. It updated to that Friday, now my eBay app won’t open, error is “ eBay needs an update “. When I try to update, it says no update available. help! I need my eBay! Julie

Labels so big now

I updated my iPhone for some reason my eBay labels are full sheets and not the 4 x 8 does anyone know how to fix this? Thank you.

User avatar by Rising Star
  • 654 Views
  • 1 replies
  • 0 helpful

The eBay app

I have an apple iPhone 6, given to me in 2020. It is no longer supported by Apple, and has ended up at iOS 15.7. It works perfectly well and I have no wish to get a later phone.in 2020 I was able to obtain the then current eBay app and it was brillia...

User avatar by Enthusiast
  • 4601 Views
  • 3 replies
  • 0 helpful

different information in phone app and in laptop

different information in phone app and in laptopI open my Ebay on my phone and get different info then on my PC.If I buy something on my phone it doesn`t show on the PC and vice versa ,What gives?It`s like two different users,,,

Checkout bug

Hi eBay,Reporting a bug in the eBay iPhone app. I wanted to add an item to checkout, to try using promo codes and check my gift card balance. When I clicked “Buy Again”, a Checkout error showed: {e253292-779266X}I then clicked “Confirm and Buy” to cl...

Resolved! Updates mean I can no longer use eBay in ANY of my devices.

Not everyone is able - or willing- to fork out the cash one now needs to buy or sell on eBay. Recent updates demonstrate clearly that the developers really don’t give a rats’ about Australians doing it tough. I need a new laptop. Can’t buy one of eba...

User avatar by Explorer
  • 586 Views
  • 4 replies
  • 0 helpful

Mobile App Error for price/shipping?

 I just went to list a few items and for whatever reason my app, which I’ve posted for 2+ years on, just changed all the info under Pricing, Shipping and Preferences. When I click on them to “update” the info, it doesn’t allow it. I add the package d...

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