Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Ebay diesnt work anymore

I logged out for safety reasons and changed my password and now i cant log back in to my app. My ebay is my business and my sole income so not having an app which is 100 times faster to list items im just wondering where this leaves me. I already wor...

Messages

I have an android all of a sudden I am not receiving any messages from buyers

Advertising in purchases

Hi, just updated my app and instead of multiple repeats of my purchases I’m now getting hundreds of advertisements in my purchase history. These are sponsored advertisements and are making tracking purchases difficult. These advertisements are betwee...

Ai Background Photo Changer

I know a few people that have access to the new AI photo background changer on the mobile app. For some reason my ebay app from the play store doesn't yet have this functionality. Does anyone know anything about this new change and how i can access i...

‘Order not found’ - can’t retrieve order details

Hi,for a recent purchase when I click ‘see order details’ I get the message ‘order not found - there’s been an error retrieving your order’ ive tried multiple times - definitely not an internet or account issue as I can use the app and see other orde...

Need to remove annoying ads in purchase history!

I really hate the last update with all the ads in my purchase history!! Please take these off! It makes it very difficult to keep track of my purchases and takes more than twice the time to scroll thru and not to mention it is very annoying! Take car...

Frequently Bought Together in purchases history makes it unusable.

The addition of the "Frequently Bought Together" tile in my purchase history makes it unusable. I look at my purchases history all the time for shipping updates and to see what I paid for items. Having an ad on every other line in the top 5-10 items ...

Resolved! Change search from grid to lists

Has anybody any idea how to change the new search grid back to the original one thank you

Annoying pop ups

Hi, how can I get rid of the new very…very annoying ‘frequently bought together’ pop ups when checking my purchases on ebay?

eBay app crashes when signing in on iPhone

App only crashes when I try to sign in

Cant use the app

App been update and not let me login

Cant Sign in

Since the last update, the app crashes when I try to sign in!!

My app keeps crashing when i try to login

My app does not work it keeps crashing

remove neautral feedback

I HAVE A NEUTRAL FEEDBACK POSTED FOR OVER 1 YEAR WOULD LIKE TO REMOVE IT

The purchase history changes on mobile are attrocious

1) The sponsored ads shown while scrolling the Payments page is beyond pushy. Contain this monster to areas not sold. 2) While scrolling down on Payments page, it reacts like some kind of accordion where all your orders have to snap back in place bef...