Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App Inbox needs improvment!

The inbox in the app brings up every notification ever and buries messages in the middle of them. There needs to be a tab to bring up messages only!I know you can go to the "myebay" tab and choose messages from there, but from the amount of people in...

User avatar by Adventurer
  • 89 Views
  • 0 replies
  • 0 helpful

New app

I cannot load the new iOS 16 into my iPad, how do I get the older version of the eBay app

User avatar by Explorer
  • 1023 Views
  • 1 replies
  • 0 helpful

update

my phone only goes upto ios 15 cant use the new update and it wont let me use the older version

*.ebay.co.uk missing from links to open in app on Android

I am in the UK so most eBay links I click are .co.uk ones. This URL (*.ebay.co.uk) is missing from the "Verified links" list under "Links to open in the app" in my Android settings for the app, so these links don't open in the eBay app, instead openi...

User avatar by Explorer
  • 483 Views
  • 1 replies
  • 0 helpful

IOS 12.5.7 not supported

Was asked to update app but new app require IOS 16 and my iPad doesn’t support IOS 16...12.5.7 is the latest.Message popped up saying the new app requires IOS 16 but I should download the latest supported app but kept going in circles. Where in the a...

User avatar by Pathfinder
  • 630 Views
  • 1 replies
  • 0 helpful

Non opening of app

When I try to open the app it says it has expired and to update, when I try to update it says my iPad does not support the app it needs IOS 16 or above and to download an older version, when I try to do this the app closes why is this

eBay could care less

It appears that they don’t care if you can get on your app or not ? All they seem to care about is the money ! They don’t have people to answer the phone anymore when you have a problem ! They have been charging me tax on shipping for months but no w...

Won’t download newer versions

I really liked the convenience of having items delivered instead of a long drive to find parts. I can’t download any newer version of the app. I’m not sure what to do now.