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Do Authentication Returns hurt your seller account?

Sold a new handbag for $800+, the buyer wanted to cancel the order about an hour later due to not arriving on time. I messaged her and asked what date she needed it by, and offered to do expedited shipping if she was willing to not have the original ...

Unable to get help with an IT issue

This is day four of my trying to get an IT issue resolved. Every time I call the help line I have to go through the entire process of getting to a live person then finding out after explaining my problem over over and over and jumping through all the...

Got scammed

I ordered an above ground pool kit for over $600 and received a box of band-aids

Shipping internationally

I have an item listed and received an offer from someone in Australia. I have never shipped internationally, nor used the eBay shipping hub. Can anyone tell me how the process works before the offer expires?

Order I didn't currently place

Hi! I placed an order and received the item a few months ago. Today, I received an email with tracking info for the item I placed and it looks like it was shipped to me but I didn't reorder the item! Anyone have this happen to them? I don't want to b...

Tracking not updated in ebay

Hello!I sold and shipped an item. Tracking was provided as usual through UPS. The Tracking never showed progress in order details. It was delivered on time, buyer confirmed. tracking in order page shows nothing, but when I click the tracking # link i...

Return lost in transit to the seller

I shipped an item back to a seller. The shipped item appears to be lost in transit. It is stuck on "moving through network" status but has not actually moved in days. Since the item hasn't been returned to the seller, I can't ask eBay to step in yet....

I need an eBay agent to help me

I made four orders from separate sellers many months ago. They never came, and the sellers ignored my messages through eBay about them. All four orders have a status of "awaiting shipment." eBay can easily find them. No one will help me. The automate...

Can't contact an AGENT

Put simply, Ebay won't call me back. I checked my phone number. What I've entered is the right one. Ebay simply refuses to call me back. I've got a problem with "diamond" that isn't. The seller sent me a return mailing label with Indian postage on it...

Buying a used CPU

What are my options if I buy a used CPU and it dose not work and the seller says it is non returnable, what are my options?

Is the Ebay Money Back Guarantee a joke?

I purchased a study guide from an Ebay seller but I never got my book! Ebay would not refund my $22.00 because the book was deemed"delivered" by the postal service. I filed an appeal and Ebay refused my claim neither would they replace the book! I tr...

COULD NOT ADD POSTAL CODE IT SAYS INVALID

Dear Ebay i will try to add new shipment address but the site does not accept the postal code. I tried several ways like only 5digit, 4 digit and with CA. but always says its invalid. pls help me about it. could not add new postal address.Thank youPL...

Ebay Lagging

For the past 3-4 days (today is 3-14-25), Ebay has been lagging a very long time, both in Saved Searches and on specific items within the search. That blue ball on the tab just keeps going back and forth, back and forth ... I've emptied my temp files...

Returns

Hello, I recently sold a vintage table, the buyer stated couldn’t find the screws I had placed in box in a ziplock bag. She contacted me said she loved the table but she couldn’t find the screws, i apologized told her they are in box offered to send ...

Bulk Upload: Error - The package weight is not valid or is missing. Provide a valid number for the w

Where can I insert package weigh and zip code for errors like the one below:Error - The package weight is not valid or is missing. Provide a valid number for the weight.||Error - Please enter a valid postal code.|