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Resolved! I can not CONTCT anybody through Ebay.

This just recently started. When I press "CONTACT SELLER" on Ebay, a half page pop-up appears on the right side of my computer. BUT, it will not allow me to type anything. it will not do anything.

banned item

Hi, I put an item up, an old copy of Mein Kampf. It got listed, I received a bid, then it was taken down by ebay. I can understand why, but ther are still a number of copies listed, same or similar, different years. I actually got to speak to ebay, t...

User avatar by Adventurer
  • 36 Views
  • 3 replies
  • 0 helpful

A simple return, has turned into a nightmare

I've been a wildland firefighter for 20 years I have sharpened endless amounts of chains on chainsaws, I received stones to sharpen chains that wobble when you roll them down flat marble tiles, they are so out of balance it's pathetic and all I wante...

User avatar by Enthusiast
  • 16 Views
  • 1 replies
  • 0 helpful

Resolved! Changing from Ground Advantage to First Class

I sold an item and the buyer chose first class letter for shipping. That is what she paid for. When I try to print a label it lists Ground Advantage and I can't find first class anywhere.

User avatar by Explorer
  • 66 Views
  • 1 replies
  • 1 helpful

Buyer says item is defective

I have sold numerous brand new roku remotes, no complaints. One recent buyer says it won't work on his tvs, so it must be defective. Under item being sold, it states, seller does not except returns. How should I handle this?Thank you

Shoes fake or not

Hello i am going to buy shoes am not sure is it original or not as described its should be. So do i get refund if its fake?

Payment not showing on cancelled order

I sent payment on wrong auction and seller adjusted the price to the agreement but now I show that I have not paid for the original item. Seller said they canceled order but still showing I did not pay and was at fault. How do I get this off my recor...

User avatar by Explorer
  • 11 Views
  • 0 replies
  • 0 helpful

Handle return request.

Hi all. I got a return request from customer. I ask Customer to ship it back and I start refund. My question is If I refund but customer does not return the item. Is there another way to process in the next step ?Thanks all.

User avatar by Explorer
  • 29 Views
  • 2 replies
  • 0 helpful

Negative feedback

I have a customer that left me negative feedback saying his item was never received. His item was shipped to him but delayed because USPS shipped it to PR by accident. I filed a feedback removal and it was denied and there reasoning was they could no...

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