Ask a Mentor

Forum Posts

Sorted by:

Need help with what to do?

Bough item Nov 27th, was est to arrive Dec 6th at latest. A label was created on Dec 3rd, but never rec by usps. I contacted seller in Dec 7th & 8th. No response. On the 10th I contacted eBay. Item still only said label created. They said they would ...

Accidentally pressed purchase label.

Are there any other options to cancel this label. So I’m new to this reseller thing, and was still figuring out the app. Recently someone purchased an item from and and I didn’t know eBay makes the shipping label for you, so I ended up going to make ...

Adult Item Suspension

OK..I'm top rated seller,know most of the rules...have had 39 items taken down under the Adult Policy...I do understand a few mistakes I made on a couple,but WTH is going on with ebay..Most books/magazines you can search and there are 100's of the sa...

gift card

i just bought a gift card from 7-11 tryed to redeem it. it says card number is invalid i read the card should have 14-15 numbers this card has 13 what do i do now

Phone

How can I speak with a live person

Counterfeit

I have a coin I purchased here 2 years ago. I knew it was cleaned and had altered surfaces Last evening I took it to my local club meeting and the consensus was counterfeit. It's a 92 cc morgan

Sneakers purchased via ebay, are now counterfeit according to ebay

On October 5, 2021, I purchased a pair of Jordan 1 Retro Mocha for $460.00 through eBay's "Authenticity Guarantee". Last week I resold this same pair via ebay but ebay states they're counterfeit. I've purchased five pairs of sneakers via ebay, are th...

Counterfeit coin

I have a coin I purchased here 2 years ago. I knew it was cleaned and had altered surfaces Last evening I took it to my local club meeting and the consensus was counterfeit.

Hidden damage

I purchased 4 bottles of a probiotics and I used 2 of the bottles but when I opened the 3rd bottle, it was melted beyond use and after opening the 4th bottle I found it was melted also. I keep these gummies in a cool , dry pantry so I know they didn'...

Selling

I sold an item and shipped it already. And would like to know how to send the tracking number and record that I have shipped

Does it really take 72 hours?

So, I purchased this item, not a big high-ticket item, but still. The seller contacts me a couple days before the item is supposed to be delivered and asks me for a five-star review. It has not arrived, and I tell them, I'll be happy to leave you a g...

Block buyer

So much for Ebay protecting sellers from buyers falsely requesting a bid retraction. Cichlid7777 requested I end my auction early on item 116416134230 so he could buy it immediately. When I refused he retracted his bid based on a change of item descr...