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Forum Posts

Selling

New seller here.  Quite a few views but not selling.  Advice please.

gift card says linked to other account

I’ve never once entered my ebay gift card (that I bought myself) on any other account before. Yet whenever I try to use the gift card, I get the red notification that it’s already linked to another account. How can I replace this card or get it remov...

Resolved! First time dealing with a return request

Happy Fourth of July, everyone. Hopefully yours is going better than mine. So earlier today a buyer messaged me saying that their item arrived damaged and that they wanted a refund. Not knowing any better, I assumed that it was on them because I stat...

User avatar by Rising Star
  • 147 Views
  • 5 replies
  • 0 helpful

Return request

Customer purchased a factory sealed item. Said that when they opened it there was pieces missing and the only reason they bought their game was because they had lost their pieces.. I said was the Box indeed factory sealed when you received it and he ...

Seller intentionally misleading

Good morning I am having an issue with a seller misleading by not using the proper title. They chosen a title of a more popular item. I noticed they did this on several occasions. I reached out to them as I understand not everyone know items they sel...

Seller has blocked me without giving any reason.

I used up 5 bids for an item and none of them were taken. When I tried to buy the item at the full price listed, I got a red message telling me the seller has blocked me. I have no idea why. I didn't do anything outside of eBay policy. I tried to mes...

User avatar by Explorer
  • 97 Views
  • 3 replies
  • 0 helpful

Sending Offers

I no longer know how to send offers to people who are watching my listings. I tried the "Help" but didn't understand. Before Ebay made changes I had no problem sending offers. Can someone please help me.

Delete review

Hello I posted a review under a seller that was the incorrect seller. They were supposed to get a positive review because I had no problem with them but instead my negative review got posted under their name. I need to know how to change it so I can ...

User avatar by Enthusiast
  • 72 Views
  • 1 replies
  • 0 helpful
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